09:54 AM, A buyer msg asking where their parcel was.I checked tracking and it said it was delivered yesterday 2 hours after her msg was sent.Tracking stated left in a safe place.She has msg again saying it isn't there safe or otherwise and what am I going to do about it.Am I responsible for this and do I have to refund her.Thanks, on Check where it was actually delivered to after it passed through Durham. Condition: Very Good. and offered 30 she accepted. How To Deal With a UPS Damaged Package Without Losing Your Temper, USPS Damaged a Package From eBayHow To Solve the Issue Stress-Free, Reporting a DHL Lost Package the Easy Way. They should have dropped off the 'something for you card'. The 35th Anniversary Collection. Was this article helpful for you? This was the 1st iphone they were selling. It was a $120 handbag and I can't really afford to lose that money. You dont have to bother figuring out how to file a claim or request a refund by yourself anymore! What am I to do now? You clearly have the signed for 'tracking number' which begins with 2 letters and ends 'GB'. Thanks, they immediately spotted the scam and agreed to issue refund within 48 hours. As mentioned previously I bought an item got sent a different inferior This is an original Oster replacement part. Unfortunately, I don't see anything other that what's in the attached picture. These items being sold are live fertile eggs.Find the perfect hot springs eggs stock photo, image, vector, illustration or 360 image. have never seen before. help the there, only being sent around in circles.Please advise. 30-01-2014 Hence I wanted to argue that RM shouldn't have delivered to any address (right or wrong) since the receiever wasn't available to receive it. If the tracking shows delivery to the correct address, Ebay won't get involved. Create an account to follow your favorite communities and start taking part in conversations. (Not Ebay). 31-01-2014 USPS allows you to file claims if your package is lost or you receive a damaged parcel. using the eBay app. eBay goes by tracking only. I've had it happen where it was labeled "delivered" on one day and two days later the package actually arrived. I bought a fairly expensive card off of Ebay. Item specifics. Item marked as delivered but buyer says not receiv Western Australia Seller Community Connect, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. TNTGolfcar. If the item shows as delivered, the buyer should initiate a query to Australia Post. This happens with virtually every package we order from Amazon, I can all but guarantee it is your local post office. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. If valid tracking information is showing that the item has been delivered to the intended destination within the correct time frame, as the seller you do not have to refund or otherwise resolve the situation with the buyer. "In response to your claim, the seller has provided proof of shipment, indicating that the item was shipped to you. How does ebay confirm delivery on items sent without tracking? - Seller sent something else such as a letter, the postie put it in my postbox and signed for it themselves (any parcel larger than 1cm thickness won't pass through the letterbox, so no way they can force in a boxed iphone). We would tip him at Christmas if it were allowed (wink, wink). on If the item was sent 'Signed For' and you put the tracking number into RM Track and Trace, you will be able to see a map of where the item was delivered to and the GPS co-ordinates, irrespective of whether you were the sender or the recipient (or anybody at all for that matter). USPS Package Tracking Not UpdatingWhats Wrong? The silly seller could have used 'special delivery' (considering the value) than RM 1st Class and we wouldn't have been in this situation. Yet again, she's told me I need to do it. 30-01-2014 Heres how to track the package, depending on the carrier service: Once the buyer tracks the package and confirms its still on the way, they should: If the eBay buyer still cant find the package or sees that it was delivered to the wrong location, they should file a claim and get a refund from the courier. Check if it was delivered to the wrong address. 05:22 PM. by Teague Sat Feb 02, 2019 12:11 pm, Post Whether delivered to the wrong address or damaged enough for the label to be unreadable, an item missing midway through the business process is disappointing for both the eBay buyer and seller. We offer a plethora of articles that might come in handy if youre facing other delivery problems, such as: DoNotPay will help you take care of your item delivery problems and send a delivery refund request in your stead, but we can do so much more along the way. The seller should respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. Enjoy learning & passing on knowledge. eBay Item NOt Received - but DELIVERED. Answer (1 of 10): Get the seller to track the item down from their end and provide you with the tracking number if you haven't already got it. sending it back from where he purchased i Last week I'd been disliking going to the purchase history screen for Ask their neighbors or other residents whether they might have picked up the package by mistake, Visit the nearest USPS location and fill out a request form, File an online claim on the FedEx website, Contact FedEx customer support by calling, By going to the UPS Billing Center and selecting, Pick the courier responsible for the package, Answer a few simple questions and hit submit. However, another alternative to the refund is to send a replacement item, though sellers should check with the buyer first whether this is an appropriate solution. There is a current conflict with FedEx not seeing this address as a residential address but rather a business address. I am annoyed that I have to chase Royal mail despite giving so much evidence to ebay. Shop with Afterpay on eligible items. VISA the credit card doesn't allow buyers to file chargebacks 1 day. However, it would be a good idea to ask the buyer to: Note that eBays policy on missing items is explicitly clear buyers are entitled to a refund under the Money Back Guarantee. on The evolution of the Pokmon Trading Card Game. Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members. - The RM link ebay has provided itself suggests that the sender should contact RM not the receipient. What To Do if Your Package Is Late, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, USPS says 'delivered in mailbox,' but there is no package, late, missed, and damaged item delivery refunds, unsubscribe you from a company's email list. Tip. The big advantage of using PayPal is that, unlike eBay, it is regulated by the FSA. While the majority of eBay packages tend to arrive at their intended destination, it is an unavoidable fact of life that some may not. The RM advisor further added that "they don't think the sender will make this easy by asking RM this information, as they have clearly made a mistake by not adding a full address, and since they have sent such a valuable item using a non-insured service, they will only get 50 compensation". Wasn't allowed to put a bid in for a van I wanted to buy. not required if the items value is less than $750. Since the seller have escalated the case to ebay, there is no option for me to add any futher info, no message option! EBay will then share the details of your request with the seller, including whether you are asking for a refund or a replacement item, at which point the seller has three days to respond. If I had bought the phone from Curry's and the same thing happened, they would investigate it, not me. Winning bid: 0.99. by Rupert Fri Feb 01, 2019 3:56 pm, Post by michaelingp Sat Feb 02, 2019 12:09 pm, Post I should add that we now sign up for FedEx or UPS tracking. Hi, I made a quick vlog for my first video call with idol experience Ps. After this, eBay will step in. I need help again. How Late Does FedEx Deliver Packages, and How Do You Get a Refund? eBay item not received but says delivered? Looking back I can't really believe this story: When I lived in an apartment I had a (rather important) package once "delivered" that I did not receive. Second, not sure where you got your info from. by Teague Fri Feb 01, 2019 6:49 pm, Post Try now. How To File a USPS Delivery Complaint in a Few Clicks. by htdrag11 Fri Feb 01, 2019 6:05 pm, Post by alex11 Fri Feb 01, 2019 5:51 pm, Post I think this was FedEx--I called them, they confirmed delivery and maybe even talked to the driver? on Is Getting a Refund for a USPS Late Delivery Possible? Subscribe to DoNotPay for the most streamlined way to file a claim and request a refund fast! Many ebay buyers will claim INR if they got an item with no tracking, because they know they will win the claim) kingu42 3 yr. ago Experienced eBay sellers and buyers, helping other users with all things eBay. The one upside is that the seller is credited with the Final Value Fee after the refund has been processed. When i tried to track there was no information. eBay's final decision is based on their discretion. Should I appeal this through ebay or just dispute the transaction via PayPal or my credit card? Seller listed 6 A close friend worked in a post office in Westchester County (NY) both inside and delivery. 05:23 PM. So it seems this is a disturbingly regular practice by USPS. Topic Author. by htdrag11 Sun Feb 03, 2019 3:44 pm, Post Details aboutTOYOTA Mark X 2004 DBA-GRX120 Left Side Mirror [Used] [PA42158366] TOYOTA Mark X 2004 DBA-GRX120 Left Side Mirror [Used] [PA42158366] No additional import charges on delivery. This isn't abnormal. 30-01-2014 Ordered an item and the wrong thing item was delivered, Strange Message when Trying to Add an Item to my Basket, Save time and improve your bottom line with eBay fulfilment by Orange Connex, Weekly Chat with the eBay Community Team- 01.03.23 @2pm, Fee changes for business sellers starting from 2 March 2023, Gotta sell em all! $66.60. 26-06-2019 I'm not suggesting that the seller take the hit. This signature is a placebo. appeal this decision because I have a receipt of my return from the post So much so that this has created a problem with dishonest "item not received" claims, where even the USPS proof of delivery is not sufficient evidence for eBay to side with the seller. The evolution of the Pokmon Trading Card Game. I was returned my item but ebay closed my return request.I want to Could you please advise what should I do next? 10:22 AM, Go on bear say it say it,sorry bear my tourette's just got the better of me haha, on This guarantees that PayPal will take more trouble to check the facts, as it is damaging and expensive for them to have decisions reached against them by the ombudsman. I have gotten to know almost all of my neighbors, in part, because we are constantly receiving each other's mail and re-delivering it ourselves to the proper addresses on our street. I once had a hire car delivered to the wrong address, even though National Alamo were adamant they delivered it to my home. I contacted multiple times to say it is the wrong address. They had delivered to the right house number but wrong street. This will automatically close the Ebay case but paypal are more likely to properly investigate. Seller despatched the 1250 phone using Royal Mail Signed For and not special delivery or tracked 24/48 hours. You bought something that didn't actually exsist. However, RM cannot send me any written communication because 1. the parcel wasn't addressed to my correct address and the sender should contact them not the reciever (published on their website). George Washington 1 Cent Stamp - Green - Looking Right - Lot Of 2 at the best online prices at eBay! As long as tracking shows delivered your money will be released soon. This will mean closing your Ebay case. I will now speak with ebay customer agent to ask them to look into tracking details so that they can refund me. I don't have trouble with USPS packages, but FedEx and UPS have taken to tossing packages into the driveway (where I can't see them, since the garage is in the way) instead of leaving them at the front door. If you're getting a refund, it will go back to your original payment method. And stays Have it in mind that it is always good for eBay sellers to upload an items tracking information as soon as possible. As an eBay seller, theres nothing worse than getting informed that the item you sent hasnt been delivered, but the delivery status says the opposite. Last updated on Oct 28, 2022 14:04:21 EDT View all revisions View all revisions. If you use our app, you'll have no trouble filing FOIA requests, passing government exams, reducing property taxes, as well as drafting legal documents and getting them notarized in a single app! The buyer cant mark the item delivered. Electrical Model Item Brakes: Brake system Method of operation Lining . tracking information proved that I had received the item. You dont have to worry! 01:37 AM, on office.Today I look the tracking history and I noticed the item has not Thanks, desperation makes one take silly risks!!! 45 posts Page 1 of 1. As Ebay are asking for something you can't provide, it's prpbably time to open a case with Paypal. It is the sender of the parcel that has to in initiate the complaint with Aust Post. FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently.