Check to see your plan options by entering your ZIP code at the top of this page. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. Access is included at no additional cost to customers with Optimum
The . Get it fixed. Make sure to report and "downvote" such posts. View Optimum User Guides| Optimum Optimum Self-Installation and User Guides Find step-by-step instructions on how to set up and use your Internet, TV, and phone service. To report an outage: Text OUT to 544487 (LIGHTS). Luckily, Optimum keeps its internet fees to a minimum since there are no data caps or contracts. Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. What is going on ? to view the Optimum WiFi Terms of Use. Make sure to report and "downvote" such posts. Optimum offers cable TV, home phone, and mobile services along with home internet service. Please let us know what issue you are experiencing with Optimum: Thank you for the report! download Optimum Outage Map, The Bronx, New York. Frustrations? 1 Court Square West, Long Island City, NY 11101 Horrible customer service. Useful comments include a description of the problem, city and postal code. All rights reserved. Stay at least 30 feet away from any downed or low-hanging power line and any other object that could be energized. And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. Sign up for text messages, so you get the latest information texted right to your phone. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. Download the WiFi HotSpot Finder App. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Optimum offers cable and fiber internet to more than 8.2 million people across the Northeast, with the most coverage in Arkansas, Arizona, and California. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Nolensville and surrounding areas. Tips? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Weston and surrounding areas. Optimum does not impose data caps on fiber or cable internet plans. Call to check pricing and availability in your area. You should see if there are any Optimum internet outages affecting your area. Please upgrade your browser and/or operating system to improve your user experience. The most frequently affected cities were: New York Reported outages on 21.02.2023: There were a total of 1 outages at Optimum (Cablevision). 2023 CSC Holdings, LLC. If you are only having a service problem on one of your computers there may be a problem with the software. Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov You can easily perform a manual reboot by unplugging your modem and plugging it back in. Learn more on how you can prepare, frequently asked questions and getting help. Optimum by Altice offers service in 17 states. Use the zip search and check with Optimum by Altice directly to verify availability. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Internet access points that allow you to make high-speed Internet
It also includes power to our network facilities and equipment located in your area. All plans include unlimited data. Read on for details. CALL NOW You've been recognized in our annual awards If you should lose power, these tips and resources can help you manage while our crews work to restore service. Constant outages. BroadbandNow is supported by commissions from some of the providers listed on our site. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. In the last three months, how would you rate Optimum? All services not available in all areas. Realtime status of outages and problems with service providers. Latest outage, problems and issue reports in social media. Optimums mobile services are powered by T-Mobiles wireless network. Get status information for devices & tips on troubleshooting. Disclaimer: All trademarks remain the property of their respective owners, and @OptimumHelp any update when service in Franklin borough will be restored? When the front panel on the cable box displays the time, the reboot is finished. @OptimumHelp no service for over an hour. Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. Count to 5, then plug it back in. Now turn on your TV. Congratulations Optimum by Altice! If you are only having a service problem on one of your TV's you can try rebooting the cable box connected to that TV. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. Any eta on restoring service? BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". @OptimumHelp Outage in Sylva, NC? If you are currently experiencing an outage and have not yet reported it, please report your outage. Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet Downed power lines can energize the ground and nearby objects. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). If fiber is available in your area, you can get symmetrical internet speeds. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. phone, or tablet with your Optimum ID and password. Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Explore plans below Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Our crews are actively working and will continue until all impacted customers are back online. It is common for some problems to be reported throughout the day. There may be a slight delay while the menu screen loads. Make sure the TV is on the right channel and input (HDMI, Video, Component, etc.) Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. C[(EW]Hj>kjy,#Pyb-'sfDK[D-F^2M^x4Bwh6d+6.XDPEM[J2"qq&NRJ/7P!sm?=Zks|uwN6w75t]t}ik\QnUd2[tvSR'_W0:t.H |!)*-z!B?,$- k
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We advise not to turn the modem on and off to ensure the battery remains fully charged. Money and Energy Savings for Your Business, Community & Customer Experience/External Affairs, Change your email, phone number, and other settings on your profile, Get bill and outage alerts, or manage how we contact you. Please look into it. Our lines, which hang on power poles, require power supplies to be active. @OptimumHelp maybe fix peoples ****? It is common for some problems to be reported throughout the day. See if Optimum is available for your home. You are currently using a browser and/or operating system we do not support. Make sure you haven't missed any payments on your account. charges, at the number provided above. Check your internet connection by opening a web browser window. How do I find out if internet is down in my area? All Rights Reserved. All Optimum internet plans are free of contracts and come with unlimited data. If service is not working on all of your computers and you've recently changed or upgraded your firewall and/or antivirus software, disable them. If you have forgotten your security code, please call 800.956.4237. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. That enables cable companies like Optimum to provide internet service to a broad subscriber base without installing expensive fiber lines to every individual subscriber. Jan 9 Customers in Conroe, TX are experiencing a loss of service. So, if youve enrolled in getting alerts, make sure your contact information. Home / Outage Map; 866.200.7273. People with access to Optimum Fiber will have fiber routed directly to their homes. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN Get it fixed. @OptimumHelp no service in truckee ca for 2 days. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. Report your outage online. Having problems? By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, Service Electric Cable TV, CSC Holdings, Cablevision, Morris Broadband, Optimum, Altice USA, Service Electric Broadband Cable, Service Electric Cable TV of Hunterdon, Cablevision/Optimum. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. Optimum by Altice is the 4th largest cable provider in the United States. Optimum Outage Map Is Optimum Having an Outage Right Now? You can connect from any WiFi enabled device, like a laptop, cell
Find out what is going on. @OptimumHelp I just received the worst customer service response after their scheduling error! Log into your online account to view a status update on a reported outage. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Users are reporting problems related to: internet, wi-fi and tv. Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) . ^David, Hi there. Discussion. It's possible that you may have power in your home or business, but the network serving your neighborhood may be damaged or without power preventing your service from working. Enter the account number associated with the outage address. With Automatic sign-in, you register your
Please call a representative at (844) 910-2593 to confirm. Without power to your home, your Optimum service will not work. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. ^David. We shed light on answers to common outage. Store Locator. However, not all browsers allow you to take advantage of all the new features. Please try again later. It is common for some problems to be reported throughout the day. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. Ive been patient. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Plug your equipment back into the power source. Optimum.net is compatible with a wide range of browsers. We strongly recommend that you upgrade to a more current browser. Customers with a communication disability can report an outage using the appropriateTTY/TDD relay service,our online formortext messaging. Also don't post any of your personal information. Share them here. Check optimum.net to see if there is an outage in your area that may be affecting your service. Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Remember User ID helps you log in without having to memorize your ID or look it up every time. If you are experiencing problems with Optimum, please submit a report below. @OptimumHelp Outage in Sylva, NC? Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. Problems in the last 24 hours in Nolensville, Tennessee. The input selected must match the input you used to connect your HDMI cables "OR" component cables from your digital cable box to your TV. Select OK when prompted to allow FirstEnergy to find your current location. The density of these reports is depicted by the color scale as shown below. Reported outages on 22.02.2023: There were a total of 1 outages at Optimum (Cablevision). If the above tips do not fix the problem you can try rebooting the modem. Share them here. I understand the frustration with gift card issues. optimum.com/terms
You must have JavaScript enabled to use this form. Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. If you have any tips or frustrations you wish to share, please leave a message in the comments section! During significant storms, we will share updates on our social media accounts. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. View storm video . If no outage is shown, trytroubleshootingthe issue. We will debit When the front panel on the cable box displays the time, the reboot is finished. Some of the functionality and menus may not be available with this browser. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. or call (844) 910-2593 @OptimumHelp any update when service in Franklin borough will be restored? Please don't call "support numbers" posted below most probably it's a scam. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. If you have a cellular-enabled mobile device, go to optimum.net and sign in with your ID and password. Visit
During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Having problems? To assure best picture quality, hand tighten each coaxial cable connector or use a small 7/16 inch wrench to make sure the cable connections are secure. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. All services not available in all areas. Pricing, terms, and offers subject to . Optimum Outage Map The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. The latest reports from users having issues in Weston come from postal codes 26452. By selecting Accept all, you consent to our use of Cookies. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Forget having to sign in every time you want WiFi access at an
Make sure to report and . Also don't post any of your personal information. You must have JavaScript enabled to use this form. Search for and install any recommended updates. So unsatisfied. Make sure there are no loose plugs and the outlets and circuit breakers are working. if it's plugged into a cable box, VCR, DVD player or gaming system. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Report a different problem Report a tree, light or possible power theft. We may not know you are without power. Just turn on your device's WiFi and select optimum or optimumwifi from your list of available networks. Copyright 2023 FirstEnergy Corp. All Rights Reserved, How to Report a Power Outage and Stay Informed, If youre not enrolled in text messaging, text, To receive the latest update for your reported outage: Text. There could even be connection issues between your home or business and the nearest utility pole. Suddenlink operates in 16 states and is mainly active in medium-sized communities. @optimum Optimum sucks. Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. This may take 3-5 minutes. Unplug your equipment (i.e., your modem or Gateway) Find outage information for Xfinity Internet, TV, & phone services in your area. I understand the frustration with gift card issues. Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. I understand that consent is not a condition of purchase. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. Make sure your devices are charged and have your, 2. All services not available in all areas. https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. A tech has been out here every week. Are you also affected? Post yours and see other's reports and complaints. Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. LLC, Top 10 Fastest Internet Providers Nationwide, Select your award from the list below by year and category, Select a size that fits the section of your website where you intend Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Criterion Digital 2023. How to Get Compensated by Optimum On Your Own Wait 30 seconds If this does not help, pleasemessage us. Plus, Optimum makes installation free for customers when they order online. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Whats going on? Log in to check your outage status or search our outage map. Under Support, located in the upper right corner, click Service status. BroadbandNow Internet Service Provider Awards 2020. View current outages on our 24/7 Power Center outage maps. Plug the modem back in and wait until it has fully restarted. @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. like a laptop, cell phone, or tablet with your Optimum ID and password. This user guide shows how to use the outage map by accessing it through the web on a desktop. View a map of over 1 million Optimum WiFi hotspots and easily search to find locations close to you. Optimum Business - Service Outage Check for outages Sign in to check your service status. . telemarketing calls using an autodialer, artificial voices or pre-recordings and SMS text messages, which could result in wireless This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Enter the phone number associated with the outage address. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. Help. @OptimumHelp the internet has been down in bushwick for over 5 hours! {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. Having problems? Do you want internet service for your home or business? Optimum by Altice is available at this address. At the moment, we haven't detected any problems at Optimum. Goes up $40 on my bill thats why I am leaving. Also don't post any of your personal information. Service for. Its been a month. display your award(s), Copy the Embed code and drop it into your site's HTML. Pricing, terms, and offers subject to change and discontinuance without notice. Please help! How can you prepare for a storm? Optimum Outage Map, New Jersey Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. @OptimumHelp the internet has been down in bushwick for over 5 hours! @optimum Im feeling totally ripped off by @optimum. are also linked at the bottom of this page. Its been a month. Brenham isnt that small of a town. Problems in the last 24 hours in Weston, West Virginia. Visit the Xfinity website or the Xfinity My Account mobile app to see if Xfinity has an internet outage in your area. Assume all downed lines are energized and dangerous. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Invalid Optimum ID, please complete all fields. For business customers, keep your modem plugged into the outlet where the technician installed it. I also agree to the Terms and Conditions and Privacy Policy, which Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. Brenham isnt that small of a town. Explore plans below We always do our best to keep the lights on for the community, but sometimes outages occur. @OptimumHelp maybe fix peoples ****? Service calls have not helped. To view personalized information about current outages in your area, please sign in with one of the following options. Report a Problem Full Outage Map Problems in the last 24 hours in Stamford, Connecticut Frustrations? Late or missed payments can cause an interruption of service. All trademarks and service marks are the property of their respective owners. Having problems? Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. A tech has been out here every week. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. See if Optimum is having an outage in The Bronx, Bronx County, New York or it's just you. Use of this site constitutes acceptance of the AEP Terms and Conditions. Useful comments include a description of the problem, city and postal code. To avoid unauthorized access, youll still have to enter your password. Value & Transparency Enjoy Internet with great pricing, no annual contract, equipment included & no hidden fees. Please try again later. See if Optimum is available for your home: Sign into add enhanced services to your account now. In the last three months, how would you rate Optimum? It's been over 3 hours. program. Invalid password, please complete all fields. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. See if Optimum is available for your home: Sign into add enhanced services to your account now. @OptimumHelp internet outage in Bushwick (zip code 11206). Optimums primary service is cable internet, which means data travels over coaxial cable lines either buried underground or on utility poles. Internet. Twitter: @OptimumHelp Criterion Digital 2023. Find out when service will be restored. Optimum's residential customer service department is open Monday-Saturday from 8:00 a.m.-6:00 p.m. eastern time. Get Help; User Guides; Service Appointments; Optimum Service Plans; . ^David, Hi there. Check for outages. /EOFBd*e1?. connections on the go as easily as when you're connected at home. Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! Hey @optimum internet been down all day since I woke up at 6am. device once and you'll automatically connect whenever you enter a
Optimum by Altice offers cable internet access. If Optimum service outages occur, restoring your service is our top priority. Call 911 immediately if you see a downed power line. Optimum by Altice is available at this address. Now turn on your TV. Ive been patient. It can bottleneck download and upload speeds compared to pure fiber-optic connections, enabling the company to offer cheaper service at scale. Electrical power is needed to operate your . See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Count to 5, then plug it back in. @OptimumHelp no service for over an hour. Check all of your TV's. If service is not working on ALL of your TV's, there may be an unreported outage in . Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. All rights reserved. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. They refuse to return any of my $257 monthly payment despite me having cancelled service two days into the billing cycle. 5 or 9-digit ZIP code. Sorry, we're unable to confirm Optimum by Altice is available at this address. Optimum Internet Services @OptimumHelp internet outage in Bushwick (zip code 11206). Service Provider Awards 2020 Official Announcement and Methodology, Do Not Sell/Share My Personal Information, Limit the Use of My Sensitive Personal Information. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. . See if Optimum is down or having service issues today 0 Reports in last 20 minutes Not Working For Me! Check current status and outage map.