The anode rod should be removed from the water heaters tank periodically, for inspection. This indicates there is a problem with the internal circuit. For higher demand application, easily link multiple tankless units to operate as one system: Up to 20 units: MIC-185 plus MICS-180 manifold control assembly, RMTGH95DVLN-2 : Indoor Natural Gas 199K BTU, RMTGH95DVELP-2 : Indoor LP 199K BTU w/ EcoNet, RMTGH95DVELN-2 : Indoor Natural Gas 199K BTU w/ EcoNet, Corporate Office: 1100 Abernathy Road, Suite 1700. Corporate Office: 1100 Abernathy Road, Suite 1700 Corporate Office: 1100 Abernathy Road, Suite 1700 The cookie is used to store the user consent for the cookies in the category "Analytics". All Rights Reserved It's expensive to continue to heat and re-heat water when you're not home or not using it. He got his start in the plumbing business working on fixing all types of home improvement issues including water leaks, broken toilets, appliance installation, and more. No, the direct ignition sends a spark to the main burner when hot water flow is detected. Again, these are field serviceable. Rheem Manufacturing Company Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Hard water deposits can therefore accumulate in the bottom of the tank. The cookie is used to store the user consent for the cookies in the category "Other. Richmond Encore Tankless is about one third the size of a conventional water heater. Bosch offers several models of tankless water heaters, including the Bosch Therm 830 ES Non-Condensing tankless water heater with 8.3 gallons per minute capacity at 35 degrees Fahrenheit and the Bosch Therm C 1210 ES Condensing tankless water heater with more than 12 gallons per minute capacity. In addition, customers report that they were able to receive a replacement water heater straight away when they received a heater with even just a minor flaw. As a result, the heating element lasts longer, other components are protected from damage, and the heater maintains its efficiency for many years. Locate a category below and choose one of the available options. Open the cold-water valve and let the tank refill completely. This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive. Testing takes place at the Richmond laboratory as well as at third-party locations to ensure impartial results. In addition to the hot water you needit gives you the power to know, control and protect. UNEXPECTED. of cold water before the temperature slowly climbs back up. EcoNet Enabled -all Tankless products from 2010 to present can connect to EcoNet mobile app via Tankless EcoNet Accessory Kit (REWRA630TWH), Copyright 2004 - For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. Having a Tankless Water Heater Problem, But Unsure the Exact Problem? The pilot burner tube might be pinched or clogged, thus preventing the pilot burner from lighting. This is an exclusive feature of the Richmond tankless water heaters. Gas Connection Size: 3/4 inch. It indicates one of the temperatures adjust buttons is stuck closed. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. When removing anode rode, first make sure the cold water supply is turned off. Problem 1: Mineral Buildup Tankless water heaters are a great investment for your home or office. Tankless Water Heaters High Efficiency Condensing Tankless Gas Enjoy Continuous Hot water and save up to $1,100 over 12 years* View Product High Efficiency Condensing with Built-In Recirculation Circulates hot water from the heater through the home's plumbing allowing hot water to be ready at the tap when needed. If that is the case, you need to wait for the water heater to recover after an abnormal demand. This cookie is set by GDPR Cookie Consent plugin. Additional features of this model include advanced self-modulation and external digital thermostat control. We also use third-party cookies that help us analyze and understand how you use this website. The RTG-64X, RTG-84X, and RTG-95X outdoor models are for outdoor installations only, and are a great alternative if your climate is appropriate. The warranty varies based on the model. There is also an indoor version of this model. This information may also be helpful to a plumber or technician if you end up needing one. Click here to review this water heater's Energy Guide for more details. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. Richmond Water Heater Troubleshooting with Different Types of Units, An Easy Guide on How to Fix A Squeaky Door Without Taking It Apart, How to Remove A Broken Drill Bit from Wood? Recommended Environment: Indoor. Hard This is located near the top of the water heater. The troubleshooting for each of these heaters is a little different as their mode of operation isn't completely the same. its destination, the more noticeable the gap. Check and open gas and water valves fully. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. However, it is necessary to have a suitable setup to install a gas heater indoors (including 120v of power). You need to make sure that all faucets are closed. Some, There may be some kind of switch that isolates the power. Make sure that your heaters power (within the breaker panel) has been turned off, Remove 2 screws that secure the upper side cover, located on the tanks side, Lift and remove the insulation so you can expose the thermostat. You can also clean the burner by scrubbing with mild detergent. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. With 8.4 GPM, it can heat enough water for most homes, including in the coldest environments. Offers continuous hot water quick and on demand for single point-of-use or multiple applications. Richmond Rmtex-27 Essential Tankless Electric Water Heater, 3/4" Npt, 6.6 Gpm. A Lack of Combustible Air 2.1 How To Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) Read More You can use a vacuum cleaner on the burner and floor shield inside the water heater. In addition to the hot water you needit gives you the power to know, control and protect. We check everything over and look at the heating elements, check the valves and look for mineral build-up. $609.99 $ 609. and your shower. By the way, this guide won't cover the blinking codes. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Although uncommon, issues can arise if something isnt working correctly within your water heater. All water heaters in the Essential series come with a 5-year warranty for the heating chamber and a one-year warranty for parts. Atlanta, GA 30328. Establish and follow a routine preventative maintenance program. Another possible reason is the blower is unplugged. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. To prevent wastage of heated water, the 7.0 model is recirculation kit ready. If so, you may need to clean, repair or replace the pilot burner to fix the problem. The article reviews important features and models. Sophisticated technology has reduced the size and increased the features and benefits. your shower is due to cold water living in the pipes between your water heater The water heater and its gas connections must be leak tested at normal operating pressures before placing it in operation. Sophisticated technology has reduced the size and increased the features and benefits. Its all possible with the Richmond ENCORE Electric Water Heater with LeakGuard and the EcoNet App.3, Check and adjust temperature, set schedule, change operating mode and view energy usage, Avoid cold showers by checking if there is enough hot water, Identify which element needs to be replaced for easier service call scheduling, View weekly, monthly and yearly energy usage reports, Learn immediately about any service needs or unexpected leaks, Adjust water set temperature to balance hot water needs via the EcoNet App or hands-free voice control with Amazon Alexa, Save energy on water heating costs while away and return home to a tank full of perfectly hot water, Helps you connect with customers by giving them an easy way to reach and share codes with you for repeat business and simpler service calls, Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service Copyright 2004 - This can take up to 24 hours. Dishwasher Smells Like Burning? Rheem Manufacturing Company The knob needs to be depressed to light the water heater. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. Problem 4. Although Richmond markets the RMTEX-18 as a whole-house unit, it only supplies 4.4 GPM. Drain the water heater and piping if they might be subjected to freezing temperatures. You can select from an electric model or gas model. Corporate Office: 1100 Abernathy Road, Suite 1700 As with other brands, Rheem tankless water heaters display error codes to indicate specific malfunctions. Lightweight plastic tank will not rust; ideal in hard water applications. Rheem error code 03 is found on units with MIC-180 or EZLink. Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. If there are error codes, troubleshoot to clear the error and fix the issue. You should familiarize yourself with Richmond water heater troubleshooting if you have the device at home. They should be able to guide and walk you through the troubleshooting. Is Spray Paint Flammable? The best thing to do is to call their customer support. Water Connection Size: 3/4 inch. Some newer models are even Wi-Fi compatible. Set the thermostat to the desired temperature. Although recirculation kits incur an additional cost, they can save you thousands of gallons of water every year, meaning they are cost effective. Richmond Encore Tankless Water Heater Troubleshooting Several common issues are typically related to the Encore tankless unit. Hot surface ignitor not positioned correctly. Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. Electrical polarity to the unit is incorrect. Note that the knob cannot be turned from PILOT position unless pushed down slightly. How Long Does a Water Heater Take to Drain? All Rights Reserved your water heater, especially if you have well water. Look in the manual for your specific water heater for these error codes if applicable. Many user and installer-friendly features make the Richmond Encore Tankless the easiest tankless water heater to own. You should contact technical support to help you trouble shoot the issue and orderreplacement parts if necessary. Just turn off the water supply valve to slow down the flow. Rheem fault code 05 - Indicates imperfect combustion. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. The reference mark A or 1 mark represents an approximate water temperature of 130oF. prevent this, but now that you're aware of the problem, you can avoid jumping It indicates the water temperature sensor is either open or is short circuited. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Quality is assured by the extensive testing every unit must go through before it becomes available for sale. Verify that the wiring to the pressure switch(es) is correct. water filter, debris can become trapped in this long path if not stopped by Some models (such as the RMTEX-18) have bottom -inch NPT water connections. Set the thermostat to the lowest setting by pressing the COOLER and HOTTER arrow buttons at the same time and holding them for 1 second. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. If you continue to use this site we will assume that you are happy with it.. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. In order to drain your Richmond gas water heater, follow these steps: To clean the burner, remove the burner from the water heater. Let the heater heat the water until it is hot enough for normal use. Tankless Electric Water Heaters. Open the drain. You can find all the above Richmond water heaters for sale on Amazon, where youll also find the technical specifications for each model. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. Check the vent and/or combustion air-inlet systems for obstructions. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. Test results have shown that a tankless gas water heater costs about 40% less to operate than an electric water heater, and about 30% less than a natural gas water heater. 0 light flashes, no color- Control Off/Pilot Out, 5 red flashes- Temperature sensor failure, 7 red flashes- Gas control or valve failure, Check thermopile connector to the Combination Gas Control to make sure that it is properly connected, Check thermopile wires for damage and replace if needed, Pilot recently extinguished and Thermopile is cooling down, Temperature knob recently turned to OFF position, Light the pilot following the proper lighting instructions, Temperature knob recently in pilot position and pilot is lit, Set temperature knob on Combination Gas Control to desired setting. Check that the water heater is securely connected to earth ground. your water filter. Press and release each of the buttons once. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. may be familiar with the "cold water sandwich." Richmond water heaters with tankless technology are used for mid and large-sized homes with up to three-four bathrooms, where the largest model produces up to 11 GPM of hot water. Some models, like the Marathon, have lifetime warranties, while others have a 6- or even a 12-year warranty. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. Toggle the ON/OFF switch located on blower assembly to the ON position. To adjust the temperature, turn the temperature dial to an initial setting of 120oF. Richmond water heaters meet the same standards as those of their parent company. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. Learn more. happened: When the first shower ended, some hot water was remaining in the Explore the water heaters key components. Fold the insulation and expose the thermostat. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. As long as you contact the support, you wont have to be bothered by Richmond water heater troubleshooting. Compare those to your own unit. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). Texas State Board of Plumbing Examiners This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. The largest of all the models in the Essential series, the RMTEX-36 is ideal if you are looking for a solution for an average-size or large home and youd prefer to have electric than gas. As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. If your Rheem tankless water heater shows an error code 00, try restarting it. Check to make sure that there is, Check all power and gas supplies, as applicable. Well water can cause a quicker buildup of debris Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. care for a long-lasting life. The company also has a corporate office in Atlanta, Georgia. This cookie is set by GDPR Cookie Consent plugin. Like the RMTEX-18, the RMTEX-36 has a highly-accurate thermostat that controls the knob on the front of the unit. You can also call a qualified and professional service technician. The further your water has to travel from the water heater to Mike R. is online now Related Plumbing Questions Heater tankless. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Depress and hold the gas control knob all the way down. If you buy something through a referral link on our site, we may earn an affiliate commission at no extra cost to you. Do not open the inner door of the appliance and try to light the burner by hand. Gas valve LEDs will light separately or together to indicate the status or an error. Do not force it. The digital display makes it simple to set the water temperature. Telephone: (800) 845-6524. If you take the matter in your own hands, you run the risk of voiding any applicable warranty. These cookies ensure basic functionalities and security features of the website, anonymously. Press and release the HOTTER button until the desired setting is reached to increase the temperature. Whether you use a traditional or a tankless water heater, Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. The series is made up of a number of whole-house and point-of-use heaters. While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. Alternatively, you can speak to someone directly during business hours. If the method doesnt work, you can always contact customer support. Turn on the gas and light the pilot (as applicable) or turn on the circuit breaker. Bring the other thermostat to the same setting. We have a Richmond Encore tankless water heater, and had a power outage and when the power came back on, there is no power on the main read more canuck the pro 15,746 satisfied customers The tankless hot water at times will shut off during shower, it is a rheem umc-117. 3 Richmond Tankless Water Heater Reviews from Consumers Online, 4 Richmond Tankless Water Heaters Warranty and Customer Service. So we created the Richmond ENCORE Electric Water Heater with LeakGuard. The popularity of oversize tubs is growing, and so is the demand for large volumes of low-cost hot water. water (in contrast with soft water) is water with a high mineral content, and The outdoor version comes with freeze protection for temperatures as low as -30 degrees Fahrenheit, making it suitable for almost any setting. As the unit is more powerful than the RMTEX-18, it has four copper immersion heating elements. If it goes out, repeat steps 3 to 9. Vent Type: PVC. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. If this happens, you should reduce the demand for hot water by limiting simultaneous applications, and you may want to consider resetting your unit. Tankless water heaters are generally low maintenance and very efficient, but problems can still occur. It's not always something you want to do on your day off, but it still needs to be done. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. If there is soot or deterioration, contact the local gas utility to fix the problem and clean the flue, or replace the flue, flue baffle, and venting system before resuming operation of the water heater. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. For instance, some Richmond heater owners say that their units wont stay on. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Several Richmond water heaters already fit within the new NAECA standards, and others were made compliant without significantly increasing their size. Richmond makes a variety of water heaters. All Rights Reserved in the shower until the cold water has passed. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. RichmondTank Features Low first cost Low venting cost No electricity required Large variety of sizes available Flow rates of 12gpm and up High altitude installations to 10,000 ft Low NOx emissions - some models Click here to browse our residential tanks! EZ-Link cable connects two tankless units to operate as one - now available for high demand applications. water heater to tankless, it is also important to check the water filter in Gas water heaters are never as high efficiency as electric heaters. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. Yes, we do. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely.