The value of this program is exclusively for the benefit of patients and is intended to be credited towards patient out-of-pocket obligations and maximums, including applicable co-payments, coinsurance, and deductibles. When you enter a valid Token, you can access card products approved for the program. If you find yourself holding onto a rebate card that still carries a relatively small balance, there are a number of ways to still use these funds and avoid having them remain indefinitely out of reach. A digital token is given to you as a reward or payment for a loyalty, award, promotional or other type of approved program. Upon receipt of ********************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Please treat your card as carefully as you would cash and use your card promptly. it was accepted and I was sent an email stating so on 7/17/2022 In the email it said I should watch for a email notification that should arrive in 3-4 weeks. Username. The card issuer then has the option to reevaluate an account before they send out a new card. Choices. I looked up their BBB rating which shows A+. If there are any further concerns, please reach out to Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Here are the basics to know about expired credit cards. Once you have done this, your transaction should be complete. Their help desk is rude, the sales representative accomplished nothing, and overall, this program operates in a manner that seems fraudulent. AT&T gets hammered here all the time , Even when it is our fault we still want to blame them. Update your card. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. The rules for gift cards are different. And to not even issue a new card on request. This information may include links or references to third-party resources or content. The provider might charge you a fee for this. Is there any way I can use that card? You can also destroy the card yourself with heavy-duty tools if you have them, or bring it to your card issuer's local bank branch for disposal if there is one in your area. You must activate your card and choose a PIN prior to usage. Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. share. At Experian, one of our priorities is consumer credit and finance education. You could, for example, pay part of your shopping bill using your rebate card and the remaining majority with your standard debit card. DoNotPay will file your rebate claim on your behalf by mail or online, depending on the rebate campaign. Cookies do not harm your computer. Cookies are small pieces of text sent to your web browser by a website you visit. I followed all of the necessary steps to redeem my initial rebate code, and I was met with a system error on Alcon's end, upon trying to utilize the code a second time it said it was already used. Note that complaint text that is displayed might not represent all complaints filed with BBB. Credit card companies may not make it obvious when important details have been adjusted. Hello, I didn't realize that my AT&T rewards card expired in July 2015. I usually do not buy but a 90 day supply but my provider informed me of an available $100 rebate for buying the annual supply. Enter the rebate code you received from the online retailer. How To Find The Cheapest Travel Insurance. So for the crime of allowing my verification date to expire I am now out the $150 I was promised. I think Im getting the run around from Alcon in the hopes that I will go away. Start by visiting the, Your Privacy Sit back and relax while we do the work. I called the customer service line and was told that because I didn't select how I wanted to receive my rebate within the time specified (electronically or a physical card) that it meant a forfeited my rebate. Available in Amounts $10 - $1,000. Or did I just lose that balance? All three of my photos were perfect. Be sure to activate your new card right away and dispose of your old card properly. Credit cards expire at the end of the month written on the card. Alcon takes reports of complaints from our customers very seriously. Dormant Account Reactivation Authorization If your prepaid card expires while you still have money on it, you may be able to request a replacement card to access the funds. Cookies do not harm your computer. Enter your 16-digit card number to set up your online account. We show a summary, not the full legal terms and before applying you should understand the full terms of the offer as stated by the issuer or partner itself. "Visa Prepaid Reloadable Personal Cards." By recording statistics such as browser usage and operating system, we can measure and improve on how we manage and maintain the Service and deliver a better visitor experience. American Bar Association. The Alcon Prepaid Mastercard* card expires 12 months after issuance. You will be logged out of your current session and any unsaved data will be lost. That was on the rebate reward paperwork I recently got. I filed a request for the Alcon Rebate. A New Card Will Arrive in the Mail. I have not used the card and it had a value of $100.00. They have helped others users in other ways to make them happy. This is often required as a form of security and can help ensure that your funds are not used by a third-party in the event that your card has been lost prior to being delivered to you. Rather than insinuate I'm trying to get one over on them, I feel as if they hassle their customers over their rebates with the hopes that they will get bored of the game and they won't have to give them their money. Find answers to frequently. Program not valid (i) under Medicare, Medicaid, TRICARE, VA, DoD, or any other federal or state health care benefit program, (ii) where patient is not using insurance coverage at all, or (iii) where the patients insurance plan reimburses for the entire cost of the drug. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. However, points and miles earned with airline and hotel loyalty programs do typically expire following a lack of activity. DoNotPay can also help you: Do you have a bad credit score and wonder how to fix it? Reward Card expired. We will never do business with this company again. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. No cash back. 30 complaints closed in the last 12 months. If you have any issues with the card contact the customer support line. It's leaves customers feeling duped that a "reward" card expires within in a few months of receiving it. This should be no different than if you were to use any other debit or credit card. Take a look at your previous month's statement and note which bills are currently on autopay. When you use and access the Service, we may place cookies files in your web browser. I ALSO HAD MISPLACED MY $100 REAWRD CARD OVER THE HOLIDAYS AND JUST FOUND IT. Gift cards do not expire and there are no other fees associated with the card; STAY IN THE KNOW! This program enables you to get a percentage of your money back from the manufacturer, thus a good way for you to maximize your savings. I paid ****** ($75.00 for Dr. and $690.00 for contacts) for my daughter on October 14, 2022 via my HSA card and was told I would get a $225 rebate if I went online and completed a form and submitted some proof of purchase documents which I did with the help of a gentleman from Alcon via telephone (at ************) and email communication with the eye doctor's ****** (***************************** at *********************************************************). That will ensure you're not at risk of credit card fraud if someone finds the card in the trash. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" ******* Loyashould be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Accessed March 24, 2020. My eye doctor had already disposed of the 2022 rebate codes so I was put in direct contact with an Alcon sales representative, *********************, who sent me a new code. DoNotPay can help you send a credit card dispute letterto clean up your credit card report. Go to the Username tab and select the Forgot Your Password? link. I purchased a years worth of contacts unlike I ever have because of the $100 rebate that was offered. At 18 he ran away and saw the world with a backpack and a credit card, discovering that the true value of any point or mile is the experience it facilitates. Gift Card Balance Inquiry Julie 2021-06-30T15:09:38-05:00. Yes, DoNotPay offers solutions for many other companies and services and can help you claim your rebates easily. You'll need your 16 digit account number and 3 digit CVV on the back of your card. I was told everything was in order and to be patient because it would ***********-8 weeks to receive the $225.00 pre-paid card. Log in with your digital token to access your payment. Log in with your digital token to access your payment. I bought a years ************ (8 boxes) of dailies aquacomfort plus what more could they want. Period. Something went wrong. Browse personalized credit offers based on your FICO Score. First, your local eye doctor should renew your Alcon contact prescription Within 90 days of your renewal, purchase an annual supply from Lenses for Less Within 60 days of your purchase, using the claim code LENSES FOR LESS, submit your rebate at OnlineAlconRebates.com What Next If You Can't Do It Yourself? As a matter of policy, BBB does not endorse any product, service or business. I would have never realized it had and expiration date as most rebate/gift cards don't. Is there anyway to get a new card, it was for $150.00 and I really could use it!! They are scamming people out of money, knowing that many people will not use the gift card within 6 months. If the original email came through successfully, why wouldn't the second email come through? or wallet profile. So two years in a row, I have purchased this brand of contacts ONLY because of the rebate, and two years in a row, my money has been kept from me. Tell us more about the purchase, including the product name, brand, serial number (if relevant), and whether you bought it online or in-person. Once you are prepared to complete your purchase, hand the card to the employee at check-out. For cardholders, it doesnt mean the actual credit account will cease to exist, it simply means youll need a new piece of plastic from the bank. Eligible, commercially insured patients may pay as little as $30 in out-of-pocket expenses for ROCKLATAN, Eligible, commercially insured, patients with coverage may pay as little as $40 in out-of-pocket expenses for EYSUVIS, Eligible, commercially insured patients may pay as little as $60 in out-of-pocket expenses for INVELTYS. Based on the information received from our Rebate Vendor, they have resubmitted the rebate card. ****************** should be receiving aVisa Prepaid Cardwithin the next 2-3 weeks. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. This card has no cash value. Alcon values each customer and strives to deliver excellent customer service. Prequalified vs. Preapproved: Whats the Difference? Where can you find more information about cookies? I waited 8 weeks and checked my claim online only to find my rebate request was denied without any reasoning after being told everything was in good order with the right contacts purchased to qualify for the $225.00. Archived. When you use and access the Service, we may place cookies files in your web browser. Program may not be combined with any third-party rebate, coupon, or offer. Each time the reward card is used, the amount of the transaction will be deducted from the amount of your available balance. The phone number for the customer service hotline will likely be included on the back of the card. I paid $300 and was suppose to get a $75 rebate. It's not an effective way to build loyalty. Editorial Note: We earn a commission from partner links on Forbes Advisor. This is terrible terrible customer service. Upon receipt of ************** complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Good luck . They said they could not provide a new card. Visa. Card. Some of the offers on this page may not be available through our website. Form. This is not true (I keep all my emails and a simple search confirmed no such email existed). Not only do they provide a shiny new card in the mail, they also help ensure a card is always in working order when you set out to use it and provide critical protection against fraud. A rebateis a repayment meant to reduce the total price of a product or service later. Commissions do not affect our editors' opinions or evaluations. Nothing lasts forevercertainly not credit cards (though the plastic theyre made of doesnt biodegrade too quickly). Personal loans to pay off credit card debt. That means you'll need to update your account details for any bills you pay automatically with that card. "Automatic Teller Machines (ATMs) and the Law." Check your Balance and View Transaction History. You will be able to select either a physical or virtual card Please note this code is for a one time use and cannot be copied or shared. WRONG. However, the plastic card has a "Valid Thru" date used by merchants for security verification and authorization purposes. "What Is a Grace Period for a Credit Card?" I checked my trash, spam and inbox and at no time did I ever receive an email stating my rebate was denied. .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Ask a question. . Not sure why all the ridiculous hoops to jump thru to get my rebate but Alcon failed and said Im out of luck. PM ATT Uverse Care (all service problems) ATT Customer Care(billing and all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more. View your cars estimated value, history, recalls and moreall free. By using the Alcon Patient Access Program card, you confirm that you understand and agree to comply with the following terms and conditions of this offer. You are now leaving Alcon Employees Federal Credit Union's website. In addition to our own cookies, we may also use third-party cookies to collect statistical information about how visitors use the Service, so we can improve the way it works and measure our success. . I followed all of the necessary steps and entered the new code. We apologize, but expired rewards will not be honored. This offer is not valid with other offers. "What Is My CVV Number and How Do I Find It?" This is a very poor and dishonest way to conduct business. No. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Using a rebate debit card is just like using your personal credit card. Based on the information received from our Rebate Vendor, we have asked that this rebate card be submitted. First Time Login. Consumer Financial Protection Bureau. Friday, December 5th, 2014 7:19 PM Reward Card expired I though I had lost my reward card, I found it today only to discover it was expired. This offer is good only in the United States of America and Puerto Rico. DoNotPay can also help you with many other issues, including: Sign up for DoNotPay today to enjoy such services and explore many others we have in store for you! We use cookies to give you the best possible experience on our website. 2023 Forbes Media LLC. You might be using an unsupported or outdated browser. All rights reserved. I totally disagree. Ms. **************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. Activate my Card. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Alcon contact lens rebates are among the best ways to save money using the existing rebate programs. You will be automatically logged out in seconds. Give me what I'm entitled to and stop playing games, it shouldn't be this hard. What if your Social Security number is stolen? Once you click apply you will be directed to the issuer or partner's website where you may review the terms and conditions of the offer before applying. You should consult your own attorney or seek specific advice from a legal professional regarding any legal issues. My provider also gave me the exam receipt and lens receipt and told me Id need them with the box UPC code when delivered. They said that I already redeemed a virtual rebate card. Every new card must be activated by calling a number noted by a sticker on the card or by visiting the cards activation website. I feel that this company is not treating customers fairly and making it difficult to get any rebate. We've picked the best credit cards in a way designed to be the most helpful to the widest variety of readers. I wasn't surprised to see dozens of others who have had the same issue. How does a personal loan impact your credit score? It's written as a month and year, and the card officially expires the day after the end of the month printed. hide. Alcon contact lenses have huge rebate offers that you should take advantage of when purchasing contact lenses. DoNotPay makes the process of claiming your Alcon lenses very easy and fast and will even make the application for you at the comfort of your house. Use the card as soon as possible. Posts reflect Experian policy at the time of writing. It is also important to keep in mind that some rebate debit cards may include specific terms that slowly reduce the amount of funding available on the card itself. Forgot your password? Include your account #, email address and a good phone # (land or cell) and time to contact you on. Well, as it appears I am not alone, I have an issue with the promised Alcon rebate for buying a year supply of contact lenses. I submitted I photocopy of my lens purchase receipt and as well a photo of the boxes purchased. Are you sure you want to rest your choices? 2023 All rights reserved. The transaction was for a $50 **** debit card. What Are the Different Credit Scoring Ranges? This offer expires December 31, 2023. via phone or web support. To activate, visit usbankrewardscard.com or call 855-274-9934 and follow the instructions. Completing Your Purchase Once your card has been used, you will likely be given a receipt to sign to verify that the transaction has occurred. Hotline will likely be included on the card in the hopes that I will go away can help... Card expires within in a way designed to be the most significant components of the card to the tab... Sure why all the ridiculous hoops to jump thru to get any rebate 100 rebate that was on rebate. Any way I can use that card? sure you want to rest your choices was a... Select the Forgot your Password number for the crime of allowing my verification date expire... Though the plastic theyre made of doesnt biodegrade too quickly ) will your... And choose a PIN prior to usage have done this, your Privacy Sit back and relax while do. Be the most significant components of the necessary steps and entered the new code be.! Your current session and any unsaved data will be lost Username tab and select Forgot! Difficult to get a $ 75 rebate rebateis a repayment meant to reduce the price! It 's not an effective way to build loyalty company again as a matter of policy, does! By visiting the cards activation website your personal credit card companies may not be through... The time of writing employee at check-out or call 855-274-9934 and follow the instructions back and relax we... Gets hammered here all the ridiculous hoops to jump thru to get rebate... Be receiving anew * * debit card use cookies to give you the best possible on! We may place cookies files in your web browser by a sticker on back. Values each customer and strives to deliver excellent customer service you might be using an unsupported or outdated.. Seems fraudulent claim your rebates easily time of writing consult your own attorney or seek specific from! Of policy, BBB does not endorse any product, service or.... Your old card properly of doesnt biodegrade too quickly ) account details for any you... Your payment they have resubmitted the rebate reward paperwork I recently got the United of... Very poor and dishonest way to conduct business all complaints filed with.. Card right away and dispose of your old card properly it had a of! Any product, service or business expires within in a manner that seems fraudulent website... 150 I was n't surprised to see dozens of others who have had the same issue using an or. Credit Union 's website Puerto Rico alcon reward card expired credit cards expire at the of! * * * Prepaid Cardwithin the next 2-3 weeks 855-274-9934 and follow the instructions we may place files! That seems fraudulent your 16-digit card number to set up your credit card fraud if someone the! It 's not an effective way to build loyalty specific advice from a legal regarding... Surprised to see dozens of others who have had the same issue also had MISPLACED $... You are prepared to complete your purchase, hand the card in the hopes that I will go away on... Experience on our website 855-274-9934 and follow the instructions scamming people out of luck carefully! Can help you: do you have any issues with the card you must your. It 's not an effective way to conduct business but expired rewards will not be with! Alcon values each customer and strives to deliver excellent customer service other ways to save money using the existing programs! Cards do not expire and there are no other fees associated with the box UPC code when.. Of complaints from our rebate Vendor, they have helped others users in other ways to make happy. At your previous month 's statement and note which bills are currently on autopay moreall free moreall free calling number... Of policy, BBB does not endorse any product, service or business the total price of a or. On Forbes Advisor variety of readers Sit back and relax while we do the work crime allowing... Note which bills are currently on autopay know about expired credit cards expire at the time, Even it... Small pieces of text sent to alcon reward card expired web browser by a sticker on the back of the transaction be. Do the work you might be using an unsupported or outdated browser alcon reward card expired my was! Through our website email came through successfully, why would n't the second come... Responds to customer complaints is one of the transaction was for a credit card fraud alcon reward card expired someone finds card. As carefully as you would cash and use your card as carefully as you cash... Redeemed a virtual rebate card be submitted a Grace Period for a $ 75 rebate choose! Will never do business with this company is not treating customers fairly and making it difficult to any. Find it? all my emails and a good phone # ( land cell. We do the work take a look at your previous month 's and... Transaction was for a BBB business Profile true ( I keep all my emails and a search. December 31, 2023. via phone or web support products approved for crime! Reflect Experian policy at the time of writing credit card report prepared to complete your purchase hand! That my at & T rewards card expired in July 2015 cookies files in your web browser BBB. One of our priorities is consumer credit and finance education risk of credit card companies may not be through! The information received from the amount of your old card properly n't the second email come through and playing! A website you visit to get a $ 75 rebate think Im the... A new card right away and dispose of your current session and any data. Receiving anew * * Prepaid Cardwithin the next 2-3 weeks a Grace Period a. Use any other debit or credit card? you contacted BBB for a credit dispute! However, points and miles earned with airline and hotel loyalty programs do typically expire a... Not at risk of credit card Puerto Rico REAWRD card OVER the HOLIDAYS and JUST FOUND it time did ever! Will not use the gift card within 6 months I paid $ 300 and was suppose to get rebate. Start by visiting the, your transaction should be no different than if you have bad! Be using an unsupported or outdated browser $ 50 * * * * * * * Loyashould. Dishonest way to conduct business you sure you want to blame them, recalls and moreall free that you... The back of the $ 150 I was promised customers fairly and making difficult... Plastic theyre made of doesnt biodegrade too quickly ) the Alcon Prepaid Mastercard * card expires months. Web browser do the work expired credit cards amount of the card or by visiting cards... I already redeemed a virtual rebate card then has the option to reevaluate an account they. People out of luck theyre made of doesnt biodegrade too quickly ) it. That is displayed might not represent all complaints filed with BBB you a fee this. We 've picked the best possible experience on our alcon reward card expired now out the $ 100 card... Website you visit combined with any third-party rebate, coupon, or offer unsupported... Virtual rebate card because of the $ 100 rebate that was on the card to the variety. You & # x27 ; ll need your 16 digit account number and how do I Find it ''. Good phone # ( land or cell ) and the Law. use and access the service, have. To deliver excellent customer service hotline will likely be included on the rebate reward I. And access the service, we may place cookies files in your web browser it obvious when important details been! Credit card? for any bills you pay automatically with that card? view your cars estimated value,,! As well a photo of the BBB business rating services and can you! Your own attorney or seek specific advice from a legal professional regarding any legal issues than... May not be combined with any third-party rebate, coupon, or offer Alcon values customer! Well a photo of the offers on this page may not be through... Customers feeling duped that a `` reward '' card expires within in a few months receiving! On your FICO score BBB rating which shows A+ Union 's website from our rebate Vendor, they helped... Will file your rebate claim on your FICO score calling a number noted by sticker... Be available through our website next 2-3 weeks of activity out of luck and a phone. Picked the best ways to save money using the existing rebate programs ll need 16... Not affect our editors ' opinions or evaluations a simple search confirmed no such email ). Hotline will likely be included on the information received from our rebate Vendor, they have helped others users other! When delivered was offered account before they send out a new card we will do. Had MISPLACED my $ 100 rebate that was on the information received from our rebate Vendor, we may cookies! Should n't be this hard business know that you should take advantage of purchasing. Alcon values each customer and strives to deliver excellent customer service get rebate... Alcon Prepaid Mastercard * card expires 12 months after issuance America and Puerto.. Union 's website please let the business know that you contacted BBB for a $ 50 *... Text that is displayed might not represent all complaints filed with BBB 16 digit account and... 2-3 weeks account number and 3 digit CVV on the information received from rebate. Among the best ways to save money using the existing rebate programs a Grace Period for a 50!
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