We are stuck with a broken $3000 piece of junk. Do not purchase Kenmore or LG. I was told the condenser was no good an that they have been having problems with this. My LG refrigerator went out on me about a week ago. This unit is made by LG. Sears products and LG as gone down hill. I have a Kenmore Elite model 795.72059.112 frig. The water from the ice machine was all over my heard wood floors, overnight the entire freezer went off! The Refrigerator started working again some time later, but has now failed again. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. This 10 day wait was supposed to be and "expedited" appointment. I then called Sears. Didnt realize how many people have had the same problem with kenmore brand. Your Kenmore Refrigerator can be easily reset using several quick steps as outlined below. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. Wow. not even frozen. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! I bought it in 2017. Gave Model and Serial number. They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. I purchased it on July 4 of 2018 and it just stopped working two days ago. They know they have a bad design, yet they don't stand behind it and just replace it with the same crappy compressor. Sears tech just came out - I could literally copy and paste the response made by martin polland. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! At the same time start looking for a new fridge. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. Has worked GREAT until the 17th. Can't seem to find how to get parts or service. went to work the next morning, only to come home to water all over the floor from the ice melting in door. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. Compressor went out Nov.20, 2019. The compressor is not running. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. It is ridiculous that Sears is not taking care of this. I found out my Kenmore is an LG with a bad rating. Don't buy LG. The product stopped cooling on April 9, 2020. It had stopped cooling. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. Purchased a kenmore 69312 12/14/2017 compressor went out 5/11 the warranty replaced it 3 months later I need another compressor the warranty company gave me six appointments to repair the refrigerator they all been no call no shows 2 months my 78 year old father has been without a refrigerator please put me on the list. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Not sure I'd purchase anything from Sears. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. We will NEVER buy another Kenmore appliance, nor will we buy LG (the actual manufacturer of all of our faulty Kenmore appliances). This is not even 5 years for this unit. Pure frustration! Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. Rented a small fridge ( 60.00 for 2 weeks). I was informed by the technician I had an LG and not a Whirlpool. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. Check to make sure the brand and model listed below are correct, then download the manual in order to gain access to all the specs. Model number 795.72053.118. I bought a Kenmore Elite refrigerator. Our frig is only 4 years old! Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. We were told this is a bad compressor by LG. Would certainly like compensation not only for repairs, but for all the lost food. Having to pay for the tech to install the new compressor based on their warranties. I never perchase anything else from Sears or Kenmore/LG. Purchased in 2018. Hello, I have a Kenmore Elite Model 795.74043.412 that is only a little over a year old, I bought in January 2017. On 8/22/19 I noticed that the ice maker was not making ice. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. 36mo to pay off. Sears will not because they know that LG knows there is a defect in the compressor. Water Filter Kenmore Elite 9918 Elite Replacement CleanFlow Refrigerator Air Filter Kenmore 9999 Replacement Water Filter Kenmore Elite 9490 /ADQ73613402 200 gal. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I remember when American made fridges lasted for many decade, and are still running today. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. I just want my ice maker fixed and tired of mopping water that leaks through the dispenser, that is going to ruin my new floors. VERY limited income. Our fan was making loud noises which stopped when we opened the door on either the freezer or the refrigerator. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. I was never notified about them class action suit against them but fully intend to look into it. So now how do we file for the lawsuit. So disappointed in this product! Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. Kenmore 71212 21 cu. It just now quit cooling. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. The ice maker broke within months and they fixed it. This kind of money is not disposable. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. Purchased Dec. 2019. Called sears, where we purchased the unit and they didnt have anyone available to come look at the fridge for another week! What a joke. I see others have had the same problemwhy isn't there a recall? He said $1200 to repair it. We replaced the first one when the compressor went out in 2019, with another Kenmore Elite French Door Refrigerator Stainless Steel. Please Help! We had to pay $630 for the labor to have it replaced. Called LG customer service right away. We bought the Elite in 2014. I am guessing it will be $350 on labor based on Sears estimate. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Had Sear Home warranty many years, takes too long for service. Our 4 1/2 year old Kenmore Elite just stopped working. Share the good news, like us, and tweet. They are saying it is junk and they will not repair it. Kenmore Elite Use & Care Manual (38 pages) Dual fuel slide-in range Features at a Glance Oven Control Functions Self-Cleaning Cycle Care & Cleaning Manual is suitable for 2 more products: Elite 318205875A Elite 790 Series Brand: Kenmore | Category: Ranges | Size: 1.83 MB Kenmore Elite 596.7759*800 Use & Care Manual (68 pages) Please help!! Last LG product I ever purchase. . Also, he informed me that the condenser was emitting a lot of heat. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. LG said it is not under recall. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. Service center in Philippines was awful. It's important for you to do a thorough diagnosis as soon as possible so you can be able to pinpoint the problem. If so, please add me. They should not continue to sell this junk. I requested to speak with supervisor. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. 3 months without a fridge! 210) everything was good until 4 months ago when the ice maker stopped working. are there any class actions involving this product? I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. They won't even provide me with a new compressor.They won't help period. I would like my money back for this refrigerator as well. My Kenmore Elite 74015 30.6 cu. Trying to recoup the cost paid for labor and food lost. In the past every appliance, tools came from Sears. I bought a Kenmore Elite 3 door refrigerator in 2012 (model 795.72043.110) and last week it stopped cooling. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. Yes, were another Kenmore Elite refrigerator buyer that got robbed by Sears and LG. Sears, BEware i will be filling a lawsuit against your company once all this settles. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. We contacted Sears and were told that we had to call LG. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! 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