Exeter Get in touch using our contact form or the sales details below. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hassle-free and Ethical Parking Management. We also use cookies set by other sites to help us deliver content from their services. Credit and Debit card payments can be made by calling our 24 hour telephone line: Contact us about a PCN or machine issue telephone: Premier Park Limited registered in England and Wales (No. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. This duty is expressly retained in the terms and conditions of their appointment. BN52 9AN. Matters relating specifically to appeals must be made in writing as instructed on the notice itself. If you have received a parking charge notice from Parkineye we can help you pay, appeal or just find out more - we can help. Newton Abbot. For all new business enquiries please CLICK HERE. In order to escalate a complaint to our Accredited Trade Association or Conformity, Assessment Body the customer must supply the Accredited Trade Association or Conformity. EX1 9JG, Premier Park Limited registered in England and Wales (No. It is important that you provide ALL of the . The details that will be retained will be: All personal data will be redacted in line with GDPR requirements. Please enter your vehicle registration with no spaces. 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. Effective enforcement not only proves successful in deterring inconsiderate parking but also allows landowners to free up time and resource otherwise spent dealing with complaints and other issues that arise from poorly managed car parks. If the appeal is unsuccessful, a full explanation is provided therein reducing secondary appeals to an independent appeals body (POPLA/IAS). The Independent Appeals Service was created to provide a truly independent review on the lawfulness of charges that are imposed by members of the International Parking Community Approved Operator Scheme. Parking Permits. Since 2012 through the Protection of Freedoms Act 2012 parking companies have been able to hold keepers liable for the actions of drivers 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. Help us make sure we're achieving our aims and tell us what you think. PAY & DISPLAY. Private Parking Solutions will have 28 days to respond. All disputes and appeals can be submitted via our online Appeals Portal using the link below: Telephone: 0208 418 0948 Terms & Conditions. Members are also required to comply with the IPC Code of Practice and are audited to ensure their standard processes would not place themselves or operators who they serve in breach of the Code. Please check the 2 letters at the start of your PCN number . Only the person appealing, the Operator who issued the charge and the Adjudicator have any influence in the outcome. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. PO Box 471. We provide our car park management services across the length of the UK including Scotland and Wales. Client Login . Head Office. All appeals are fully investigated and the decision to accept or reject an appeal is based on the evidence supplied. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN, Email: [email protected], Registered Address: 43 Berkeley Square, Mayfair, London W1J 5FJ. To appeal a Parking Charge Notice, go to appeals.premierpark.co.uk. The Act stipulates that contract (car park terms and conditions) is between the driver and car park operator. Parking, Roads and Travel. Penalty charge notice number starting with 'EA'. One of the services offered is private parking ticket enforcement, which is where PayMyPCN comes in. Unit 3 Kings Court Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. If you have any questions, you can use our chatbot by clicking the symbol in the bottom right hand corner. Our system works upon the signs stating that by parking on this land the vehicle driver enters a contract and by not having a valid permit in their vehicle, the terms of the contract are broken and therefore become liable for a ticket due to contract and trespassing law. If you've lost your PCN, please call us as soon as possible on 0121 675 2000 (Monday to Friday, 9am to 5pm) Gemini Parking provide a range of ethical Parking Enforcement Solutions. Private Parking Solutions London Ltd . Vehicle Registration. If you wish to appeal a PCN please visit the appeals page. If an offending vehicle is identified, the DVLA . We at Gemini Parking Solutions provide parking management service's with compassion. This can have lasting negative consequences on the car park, from loss of custom to increased resource requirements dealing with the associated complaints. Postal Payments: Make your Cheque or Postal Order payable to: PCN Parking Solutions and send to: PCN Parking Solutions Payments, PO Box 5419, Hove. This category only includes cookies that ensures basic functionalities and security features of the website. Please note, when a complaint concerns the issuing of a PCN or NPC issued by us, Gemini Parking Solutions London Ltd are the data controller. In the absence of valid contact details, it may not be possible to process a complaint or process it within the published timeframes. You received the PCN as you were the driver or the person appearing to be in charge of a vehicle that was found to be in breach of the terms and conditions of the car park, which are clearly set out on the signage displayed within the car park. Please enter your PCN number. Most of the services can be really cost effective or even supplied to you free of charge. Credit and Debit card payments can be made by calling our 24 hour telephone line:01302 513232. Main office hours 09.00 17.00 Monday to Friday except bank holidays. Credit and Debit card payments can be made by calling our 24 hour telephone line: Contact us about a PCN or machine issue telephone: "Car Park Supplier Of The Year" - Sceptre 2019. All major credit cards accepted. Pay a PCN . Have your Parking Charge Ticket Number and credit or debit card details ready. Have a ticket that you would like to appeal?All appeals and disputes are dealt with by our dedicated Appeals Team. If your vehicle is involved in a contravention on the red route, you'll be sent a Penalty Charge Notice (PCN) for 160. +. "Car Park Supplier of the Year" - Sceptre2019, WHAT TO DO IF YOU RECEIVE A PARKING TICKET, To view our photographic evidence or pay a Parking Charge Notice please visit. If you think you shouldn't have received a PCN, you can challenge it. Make an enquiry about a penalty charge notice. 1. Powered by. 3rd Floor, The Cube, 123 Albion StreetLeeds, LS2 8ER. The letter has Parking Charge Notice to registered keeper from SolutionsLabs. We have the full range of Permit options available at low cost, from virtual to in-vehicle display. All appeals and disputes are dealt with by our dedicated Appeals Team. Contact & Company Search Sales Automation Conversation Intelligence Workflows. Email: [email protected]: 0208 418 0948. Company registration number: 7185725. Parking Solutions; About Us. The system is flexible for all businesses. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Email: [email protected] 1 minute. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. As such the customer should be aware that any information provided in connection with the complaint will be used by Gemini to help us deal with it. Contact Our Team. PCN Parking Solutions is the trading name of SolutionLabs Ltd . If you lose your PCN, simply call or email our customer services team on 0208 418 0948 [email protected] and a Gemini team member will be able to assist you. For more information please visit:www.theias.org. Pay a Penalty Charge Notice. Private Parking Solution (London) Ltd are now offering a new solution to manage and enforce parking on private land and off street car parks. Have your say. About us; . * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. A PCN can be up to 70 outside London, and up to 130 in London. ZA076835 Registered in England & Wales No. Get in touch using our contact form or the sales details below. ANPR (Automatic Number Plate Recognition) cameras are very hi-tech. Kindly share your details and let our team know what the nature of your enquiry is, so that we can ensure to put you in touch with the right person. Company no. We offer physical and electronic permits. If you feel the PCN has been incorrectly issued, we will gladly consider any appeal. These cookies do not store any personal information. If you do not pay youll be prosecuted - you may have to pay a bigger fine as well as court costs. Kettering How you pay a parking ticket or penalty charge notice depends on what type it is and who issued it. You usually have 28 days to pay. You must allow five working days for the payment to reach us. There are different ways of optimising a permit parking scheme. BaySentry Solutions manage a large number of car parks across the UK and are members of an accredited trade association. If the appeal is unsuccessful, your next step would be to appeal to Parking on Private Land Appeals (POPLA). If the customer remains dissatisfied with our determination of the complaint, we will provide you with the details to enable you to complain to our Accredited Trade Association or Conformity Assessment Body (full details will be provided at the appropriate time). 10657971 . The Parking Charge Notice needs to be available for the motorist to manage immediately, to achieve this we have a variety of capture methods: Having all the information online for the motorist is no longer an expectation, it is a must. Registered in England and Wales Company registration address: Total Carpark Management Ltd, TCM, PO Box 7015, Walsall, WS1 9QD You will need your Parking Charge Reference and Vehicle Registration. The act introduces keeper liability for the first time on private land - on condition that an independent adjudication service is made available for motorists. Appeal or Pay Your PCN Online . . The trade association produce a set of rules which a parking company should abide by. All Gemini Car Park Managers are fully uniformed with an ID badge, so they are instantly recognisable. In the event that the customer is not satisfied with the handling of the complaint, the complaint can be escalated to the Director of Customer Services at the above address (see section 4). Registered address: 95 Arundel Road, Worthing, West Sussex. E-mail: [email protected]. One Parking Solution is a BPA Approved Operator. . 189115976 | DPA No. A 50% discount will be applied to your charge if you pay within the discount period as shown on the PCN. The complaints policy is not intended to be used as a method for motorists to appeal a Parking Charge Notice (PCN) or Notice of Parking Charge (NPC). Pay and manage your Parking Charge Notice (PCN) 24 hours a day Site managers can also update our whitelist directly, so your operators always have the most up-to-date information about a vehicle from a single source. For more information on how we use your information you can contact our Data Protection Officer at [email protected] . In many circumstances, you could appeal your Private Parking Solutions PCN. This automated process removes any manual handling of appeals and ensures complete separation from the IPC. Whichever association you are a member of, we ensure your notices follow their Code of Practice and can make any recommendations to help with compliance. Phone: 0343 222 3333. You can pay the PCN online or through our 24 hour telephone payment line. In order to help make your experience with Gemini Parking Solutions as seamless as possible,we have answered some of our most frequently asked questions below. Please use the SMS (Text) line and clearly state the site name in fulltogether with the vehicle registration mark (VRM). Elite Car Parking Management Ltd. With the number of electric vehicle (EV) charging bays in the UK growing a whopping 55% last year, the need for effective enforcement is increasingly prevalent. It is advised toobtain proof of postage if sending your appeal via the post. In some cases, the fine is reduced if you pay . If more time is needed, the customer will be written to with an update. View a PCN. Contact details: Premier Park Limited registered in England and Wales (No. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Mobile: ++44 (0) 7947246755. Credit and Debit card payments can be made by calling our 24 hour telephone line: 01302 513232. WN1 9WX. Total Parking Solutions Ltd . In some cases, however, the allotted timeframe could be extended due to the nature of the complaint and the complexities surrounding any investigation. Please attach any evidence to support the basis of your challenge. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. Dont worry we wont send you spam or share your email address with anyone. CONTACT; This site uses cookies: Find out more. I give consent for TPS to contact me via the following methods: Copyright Total Parking Solutions Ltd 2023, Total Parking Solutions Ltd Assessment Body with a copy of our final complaint response. With bespoke parking solutions that can be tailored across all types of land - public and private sector included - we have established management solutions with NHS trusts, large universities and colleges and network of private land owners to promote safer parking, increase revenue generation and protecting green-belt land. If you continue to use the Gemini site you are confirming that you agree to the terms of our Cookie Policy. A complaint must be made in writing via email or post: Postal Address: UK Customer Complaints Team. We provide the most comprehensive platform on the market to parking operators in the UK & Ireland, each part seamlessly working together to maximise revenue, knowledge and workflow. Types of PCN and payment timescales. For non-urgent queries you can use our online contact form. General enquiries: 0845 862 1034. Interested? Why have I received a Parking Charge Notice (PCN)? The IPCs Accredited Operator Scheme provides advice and support to its members. The PCN should be paid within 28 days from the date of issue however a prompt payment discount rate is available if paid within 14 days of the date of issue. One Parking Solution Ltd, 95 . Devon TQ12 9FX. Contact us / Write to us. Gemini Parking Solutions London Ltd is a subsidiary of the APCOA Parking Group of companies in the UK, of which APCOA Parking (UK) Limited is the main operating company. Registered in England Co No. Gemini Parking Solutions London Ltd uses cookies to enhance the quality of experience you receive when visiting our website. NN15 6WJ, T: 01536 680107 We also use third-party cookies that help us analyze and understand how you use this website. FIXED CHARGE NOTICE NUMBER. Premier Parking Solutions Limited. We are accredited by the British Parking Association, who is the leading body in ATA within the parking industry. Your name (required) Your telphone number Your email address so that we can get back to you (required) Your enquiry (required, max: 500 characters) 0208 444 2040. All complaints will be dealt with in accordance with the requirements of the Data Protection Act 2018. Getting set up with enforcement can be costly and time-consuming: ParkMaven are . Contact Us; Manage Your PCN. Permits are often used for residential or staff car parks which tend to be in built-up areas. In reality Smart Parking's PCN is just a speculative invoice. We process the motorist appeals in accordance with your instructions, appeals can be submitted in writing online, by email or by post. There is info online saying this company is unethical and dont pay, but ts difficult when you get threatening letters to find the courage to ignore it (thats the ploy apparently).<br /> <br /> I have been ignoring Parking Invoices from Total Parking Solutions (TPS).I have now received a letter from Debt Recovery Plus a "Notice of Intended court Action". Once you have selected the option that is right for you, permits can be ordered by your customers online with your own branded permit system which operates in real-time and provides a manual override option so the operators always have the most up-to-date information and are always in control. Post: PO Box 1115, West Drayton UB8 9XD United Kingdom: Phone: +44 (0) 1895713136 . Tel: 0208 418 0948. Pay securely online 24 hours a day using a Debit or Credit card:www.paymypcn.net, Call our 24 hour automated payment line on 0345 073 7209. Click here. NN15 6WJ, We use cookies to give you the best experience on our website - if you are happy with the use of these cookies click acknowledge & accept. Motorist FAQs. Parking Charge Notice (PCN) Appeal. Let's create exceptional outcomes. The Director of Customer Services will acknowledge the escalated complaint within 14 days. Phone Number +44 . Total Parking Solutions Ltd Unit 3 Kings Court Kettering Venture Park Kettering NN15 6WJ. 8214352 Registered in England & WalesRegistered Office: 13-17 High Beech Road, Loughton, Essex, IG10 4BN. Parking tickets will cost the motorist 100.00 but, if paid within the first 14 days of the issue, will be reduced to 60. We do not share your information. Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN. Parking Charge No: *. Parking ticket or penalty charge notice ( PCN ) provided therein reducing secondary appeals to an appeals... Should abide by Phone: +44 ( 0 ) 1895713136 it within the discount period as shown on evidence! 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