Customer service representatives at Sephora are available Monday through Friday from 5 a.m. until 9 p.m. Pacific and Saturday and Sunday from 6 a.m. until 9 p.m. Pacific. This makes it much easier for all customers to make an easy return. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. An example of data being processed may be a unique identifier stored in a cookie. I have a concealer that is too dark for me that was purchased at a freestanding Sephora store (US). Unfortunately, Sephora will not be able to refund you for any shipping costs you paid while ordering offline. Only your ability to give them your hard-earned money. Hello! About Sephora Return Policy. A customer needs to be aware of the policy. Sephoras return policy is, luckily, fairly generous. The items must be verified within Sephora's system to be eligible for a refund, exchange, or credit. Returning items is a fairly simple process! Because they accept opened and gently used products, its unlikely theyll turn down your request for a return. Nevertheless, some Sephora stores are known to return unused products to shelves and another Sephora store uses such for tests. Keep in mind that the employee may ask for your ID. The box was huge! A representative for Sephora has confirmed to INSIDER that the company monitors customer returns that are made without a receipt or other proof of purchase in an effort to stop people from abusing its fairly relaxed return policy. Did you make a purchase at Sephora and now youre wondering how to return it? Although if you have any other kind of purchase proof it would be equally helpful. If a piece of merchandise purchased using a Beauty Insider account is returned, all points earned from the original purchase will be taken off the account. 747. In how many days can we return the product? We will get into more detail about what exactly constitutes a proof of purchasesimply visit the section of this article called Can I return items without a receipt?, Read also >> Sephora Return Policy (Return & Exchange The Truth! Sephora returns in-store are straightforward. According to the Sephora website, the return policy is only valid within 30 days of purchase, after which any return is rendered illegible and invalid for a full refund. https://www.sephora.com/beauty/returns-exchanges. https://www.sephora.com/ca/en/beauty/returns-exchanges. In the case of a gift, you could get an exchange or store credit. Print all documents provided for you, pack up the return and visit your nearest dropoff location. Thats ridiculous. After 30 days, you have until day 60 to return your items for store credit. Continue with Recommended Cookies. It is now time to contact a member of our sales team. Does Sephora Take Returns Without a Receipt? Suppose you have purchased the product from the online store with a JCPenney card, then you have got a gift card from the Sephora store. Does Sephora Accept Returns and exchanges Without a Receipt? Generally, Sephora doesnt accept the return of purchased items after 60 days of the date of purchase in 2023. Nevertheless, some sources indicate that the company returns unused products to shelves while other Sephora stores use such for tests. However, despite Sephoras generous return policy, its on;y valid for a certain period. You may also be able to exchange your product in this time frame if youre looking for a different shade, color, etc. Can I Return an Item to Sephora without the box or original package? The rest of this article will take a deep dive into Sephoras return policy, just when and how you can return things to the iconic beauty store, and more. Sephora offers exchanges within 60 days at in-store locations. You . They will generate you a prepaid return label. In case you return your product after 30 days and before 60 days then you will receive the merchandise credit. There are a few exceptions that are not eligible for Sephora returns and refunds/credits, these include gift cards, certain Sephora Favorites Kits, and some intimate items. An Ulta Beauty Gift Card or eGift Card will be issued for returns of products after 60 days of the Process Date on the order packing slip when returned to the processing center . Items that were purchased as part of a set, or a multi-item pack, must be returned as a complete set. Yes you can return used items to Sephora as long as you're within the 60 day window. If you are a Beauty Insider, a record of your purchase will be kept as part of your account, so all you will have to do is provide your Insider information when you go to make your return. Since then, Lindsey has worked in the retail and consumer service industry as a manager, advisor, and marketer. If you have used half of that bottle of foundation or noticeably worn down that lipstick, you may not be allowed to make your return. While this is disappointing, we suspect that the change was made after Sephora was on the receiving end of a lot of abuse of their return policy. Sephora will bear the shipping return costs for online orders. So long as you have the required items, such as the receipt and your debit/credit card, returns are fairly simple. Placed - means the order has been submitted, and your credit card has been authorized. When Sephora throws out products, theyre often purposely damaged (trash compactor) before going into the trash. You will never get my hard-earned cent ever again. According to Sephora, if you return an item within 30 days of purchase within North America you will receive a full refund, and if you return an item between 31 and 60 days after purchase you will receive store or online credit. The different order statuses for Sephora.com items include: Everything purchased from Sephora can be returned as long as it is not fully used or has been abused. Yes, you can return your online purchase to a Sephora store within 60 days. I stopped using Purity for a week and a half and they went away. Lindsey is based in Morgantown, West Virginia. After achieved the limit white, it takes 3-5 years to return to the original color. Without a receipt, returns are not accepted. You can learn more about returns here: https://www.sephora.com/beauty/returns-exchanges. Have your order number and zip code ready to begin this process. ", 2023 Self-Care Check-In Challenge: Last Week! Can You Return Online Purchases In-Store? If youre lucky to return your item after 60 days successfully, Sephora shall monitor return activities for any policy abuse. You can use either the online process or simply visit the store. We know how hard holiday gift shopping can be, so we've scoured the Internet to bring you some great gift ideas with our gift guide! Even so, once in a while you may come across a product that doesnt match your needs or expectations. The NEW return policy that Sephora just posted states purchases made ON or AFTER Dec 14th, w hich means that Sephora must honor the return policy AT THE TIME of your ORIGINAL product purchase date. Here is All About It [Updated], Does Amazon Accept EBT? Package the items you want to return in a shipping box and adhere the label to the box. The packaging also must be in good conditionSephora will not accept damaged items for return. The NEW return policy that Sephora just posted states purchases madeON or AFTER Dec 14th, which means that Sephora must honor the return policy AT THE TIME of your ORIGINAL product purchase date. Sephora has a return policy allowing consumers to make returns for a full refund within 30 days after the date of purchase. Free shipping Over 500 top brands 30 day return policy Fast delivery Large assortment . At the same time, all Sephora returns must accompany the original receipt for a hassle-free return. Here is the exact quote off of their return policy web page - "THIS POLICY IS EFFECTIVE FOR . Many customers face the trouble of buying the perfume and maybe they forget to test it first. Never again. The same 60-day policy applies to online purchases. Sephora is one of the largest retailers of beauty and Sephora Return Policy (Return & Exchange The Truth!). If you paid with a credit/debit card, your refund will go to that card. Normally it take 3 to 4 courses to achieve limit white. Bring your product, receipt, and government-issued ID to the store with you. Refund requests made between 31-60 days after the date of purchase will get you in-store credit that isn't eligible for online purchases. A used makeup item cannot be resold. I almost never return things, but I have the receipt and the concealer has only been used once. Lindsey is also the head writer and Co-founder of Rvandplaya.com. You can never be sure that these arent going to be counterfeit. If you have directly gone to the store then you will get your refund immediately. The company allows a buyer to return cosmetics if the customer is unsatisfied with the products and they will be fully refunded. However, if you try to return a product that visibly looks heavily used, its unlikely theyll accept that as a return. Click hereto access Sephora's chat support Monday through Sunday from 5 a.m. until 9 p.m. Pacific. You cannot make a return to Sephora after 60 days. For instance, this is typically the case when the store is being audited, or there are reasons to believe that the item was never purchased by you. You can receive a refund for your product only if its new or lightly used and returned within 0 days of purchase. Sephora accepts new or gently used products for return. If youre returning a product, you need to use the original box, and I only accept returns in the form of a replacement or exchange. Continue reading to learn more about theSephora return policyand how to return or exchange products. From family to friends, Prime Women has you covered! For Paypal, Sephora gift cards, online store credit, or a JC Penney card, youll receive your refund in the form of a Sephora gift card. In order to keep offering this generous return policy, Sephora closely monitors returns and will act if it believes a return is not genuine or is fraudulent, or if a customer is making excessive returns. It's tough to share a personal intimate matter like that with a random employee but then to them to not even "fake" pretend to sympathize was just appalling. If you waited a little longer than 30 days to keep trying the product, you can still return it, but you'll receive store credit. This may be an obvious question, but I know the return policy is light use, 60 days with a receipt but unfortunately I won't be able to get to Sephora until tomorrow, which is 62 (give or take 1 day) days from purchase. You may have to return an item or two when buying products from Sephora. Return after 60 days? If you purchased the item online, you can still return the item to any Sephora location. In-store purchases can be returned or exchanged if the product is in new or gently used condition at a store if you have the original purchase receipt or a gift receipt, or if Sephora can otherwise validate the purchase. Get answers to questions about returning or exchanging sephora.com orders. So basically its just like a standard return. Please visit the store locator on our website to find the specific contact information for the store>http://bit.ly/1egQfkR. We would recommend you bring your card if used for purchasing. Description. For all returns made in-store within the first 30 days of purchase, here are the methods of refund youll see: For all returns made within 31-60 days of original purchase, store credit that can only be used in physical locations will be issued regardless of the original payment method. Does Sephora Inspect Returns After 60 Days? Does Sephora Take Returns Without a Receipt. Try the product a few times, if it's not what you need, bring it back and return it. The refund will go back to the original payment source. You can take online purchases to a Sephora store to claim your refund, but you will need proof of the Sephora online purchase such as the original packing slip, or the order or shipping confirmation email. Most verifiable returns must have been made with a debit or credit card. A receipt, or other proof of purchase, is needed to complete the return. Returned and paid means that your return was reviewed. Read also >> Sephora Online Return Policy (Whats Covered + More), Read also >> Sephora Return Policy Without Box (Whats Covered + More). Although, do not forget to keep the receipt with you. I went back to the store asked to speak to both the original manager who told me I couldn't exchange my eyeliner and asked to speak to an additional manager. Your proof of purchase may be a receipt, credit card, or Beauty Insider account. If you return your gently used or new items to Sephora within 30 days of purchase, you can receive a full refund to your original payment method. Further information concerning the redemption of store credits can be found under the Customer Service section of Sephora's website. This sixty-day is tallied from the date on which you made the buy. The changes of the return policy were not met with favorable responses from customers. (Updated 2022! ), Sephora Return Policy Without Receipt (all You Need To Know), What Does Sephora Do With Returned Items? While many businesses have a 30-day return policy, Sephora will accept returns up to 60 days after you make your purchase. For in-store returns, all you need to do is bring the item(s) youd like to return and an associate will process the return and refund your money. I realized that after this post. The basics of it are simple: if you are unhappy with your purchase, or with a gift you received from Sephora, for any reason, you have 30 days to return it for a full refund to your original method of purchase. And it's only taken 17 years and a $147 million acquisition to get here . If it is past the 60 days, you may contact the store and ask for an accommodation. In-store and Sephora.com purchases made between October 28, 2022, through December 2, 2022, can be returned or exchanged to a Sephora store or via the mail on or before January 31, 2023. * Return shipping is paid by the customer. After using this for a couple months my face broke out into odd, red, scaley dry patches in various places across my cheeks and forhead. Although if you return your product before 30 days your refund will be processed on the same mode of payment used for purchase. The policy, therefore, specifies factors to be considered before a return is processed . Sephoras return policy is compatible with other beauty-oriented stores. In contrast, Bleu De Chapel EDP has a. If you return the item through the mail, it can take 30 days to process the return and credit to your account when Sephora receives the item. We and our partners use cookies to Store and/or access information on a device. The store manager wouldn't do anything and when questioned she said the policy changed in Dec. Something didn't feel right so I looked up the policy online, AND compared it to my e-receipt of another Sephora purchase I made around the same time as my purchase of the eyeliner, and that's when I noticed the language choice. If you have paid through online payment sources then you will directly receive your refund from that payment source. Return items must be in their original purchase condition with the packaging unopened, unused, unmarked, and not defaced in any manner. How Long Do I Have to Return an Item to Sephora? If purchased online or with a credit/debit card, it can take up to 30 days to process and reflect the return on your account. If youve had the product for more than 30 days, you will only be eligible for an exchange or store credit. It is possible to return items to Sephora without a receipt for a return or an exchange. Sephora Return & Exchange Policy. After 30 days and up to 60, the Sephora return policy only gives you store credit. Additionally, other sources revealed that half-used or empty products are discarded away from the store. January 18, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 18, 2022 by Laura Ritterman. 3) Opened Products Are Eligible For Return. Sephora is a French beauty product and cosmetics retailer that sells leading international brands, as well as its own label products. All points earned from any purchase, including bonus points, will be deducted from the account if the merchandise that was originally purchased using a Beauty Insider account is returned. Bring your new or gently used item with the receipt to any freestanding Sephora store to make the return. If not, you will be issued a store credit. and mail it via US postal service. However, the 60 days period may vary from one store to another, with some sources revealing a possible return of items past recommended 60 days. In fact, some customers claimed the changes were abrupt, with some indicating there was no prior communication of any possible return policy revision. However, Sephoras return policy is one of the best Ive seen. Required fields are marked *. As indicated by Sephora Return Policy, Sephora acknowledges return inside 60 days for the greater part of the things. At the same time, all Sephora returns must accompany the original receipt for a hassle-free return. Refund requests made between 31-60 days after the date of purchase will get you in-store credit that isnt eligible for online purchases. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. What is Sephoras 60-Day Return Policy in North America? If the associate cant find your purchase history, youll be issued in-store credit to use instead of a refund to a card. Save my name, email, and website in this browser for the next time I comment. Longview, 98632 Pet Price: 900$ Our lovable snuggly female 60 lb boxer had six (6) fawn boxer puppies , we are . Returns made after that window will receive in . Guide to Use SNAP Benefits for Eligible Items, Does Publix Take EBT? Sephora doesnt allow you to return items past 60 days, but the policy can change at any time. Sephora at Kohl's return policy. Next, click on the number for the shipment you want to track, and detailed information about the status will be displayed. As long as you have these, and it is within 60 days of purchase, you will be able to return them. A company we love gives an incredible community grant to The Butterfly Foundation. Returned and paid means your late return has been reviewed and your account was awarded Sephora merchandise credit. It based on which source you have used. Although the exchange policy is not very flexible. Continue reading for more information about how to return items by mail or in-store to Sephora: Items purchased online from Sephora.com can be returned through the mail or to a Sephora store location. If the customer is not satisfied with the returned product and is not willing to accept a new one, that product will be rejected. We cannot wait for it to come and to bring all the fun and joy . Sephora Return Policy (Return & Exchange The Truth! Generally, any return/exchange without a receipt is refunded in the form of store credit, however it is at the discretion of the Store Director. (What To Know! However, the method in which you receive your refund will depend on the form of payment you used, as well as the timeframe at which youre returning the product. After 30 days, you will only be eligible for store credit or an exchange. You will be issued a full refund if you have your receipt or rewards membership ID that was used to make the purchase. Do you know what Sephora return policy after 90 days is? Sephora won't process any returns started after the expiration of the 60-day deadline. If youve purchased your product online, you should be able to print a return shipping label. Required fields are marked *. For Online Pickup in Store purchases, Same Day Delivery purchases, or in-person Sephora purchases, you should return your product at a brick-and-mortar Sephora location. Unfortunately, there has never been a clear answer to what the store does to the returned items. Lipstick felt chalky on your lips? Instead of the traditional 30-day window, Sephora has a 60-day return window. As displeased as I was that they wouldn't make an exception even in a literal life-death situation, the thing that really got me was that not once did the assistant even acknowledge the fact that I mentioned my father was dying. Orders placed on Amazon.com can be returned for a full refund within 60 days. ), Read also >> Sephora Return Policy Without Box (Whats Covered + More). Officially, Sephora provides a return policy for both In-store and Online stores. It rarely makes sense to be told by a company that opened products are . Thus, you may be wondering- for how long does Sephoras return policy remain eligible? It is often that you may lose your receipt. Yes, Sephora accepts opened or unopened products as return or exchange but not without a receipt. Gently used means the product is not 100% consumed and only appears to be used a few times to determine customer satisfaction. Made with love in Sandy, UT. Returns are accepted up to 60 days post-purchase. Otherwise, if you used a credit card to make your purchase, the Sephora employees may be able to use your card to look up your purchase information. Can You Return an Online Purchase to the Store? Today, Sephora has a presence worldwide, offering prestigious products in every beauty category. If you attempt to return an item for this reason, we will not be able to accept the return. You can return anything at Sephora but remember to carry your purchase receipt. I asked the store to give me a receipt number and they said none had been issued. If you purchased your items in store, you can simply return to that store with your proof of purchase and inform the employee at the counter that you wish to make a return or exchange. Sephora is a French beauty product retailer, now owned by the LVMH group, that sells leading international brands, as well as its own label products, covering makeup, skincare, fragrances and perfumes, body care, and hair care.Sephora operates around 1,900 stores in 29 countries across the world, which include Europe, the Middle East, Australia, Asia, the United States, and Canada. Sephoras exchange policy ties right into the general return policy. Their return policy is unfair to customers. 208. This can be used at any physical store but not on the official website. Sephora Return Policy After 60 Days (All You Need To Know) As one of the leading beauty and cosmetic In this article, well go into full detail on how to return Sephora products, the strictness of their policy, and other frequently asked questions about returning products to Sephora. This is the last time I ever shop with Sephora. Visit any nearest store location to return a purchased product from the store or Sephora.com. To learn more, you can also read our posts on Sephora return policy without box, Sephora return policy without receipt, and Sephora JCPenny return policy. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. We accept verified returns within 30 days of purchase. Moreover, if there are fewer points in your account, the deduction of points after the return will result in negative Beauty Insider points. SNAP EBT Benefits For Eligible Purchases, Purchase between 31st Oct and 15th Nov can be returned till 15th Jan. According to Ulta's return policy for used makeup, you can return any used item as long as the original components are present. You can also return an online purchase within 60 days of purchase to a Sephora store and receive a refund/credit as long as you have the required proof of the online purchase. Never again Sephora. Returns & Exchanges; customer service help . Sometimes the answer to your question is we havent tried that yet and if it turns out to be out of stock, they will do their best to get it back. ), Can You Return Makeup To Sephora? Sephora has a far more lenient return and exchange policy than other companies. We would recommend every customer keep the purchase receipt safe with them. If not the receipt, carry some other form of purchase proof with you. Sephora reserves the right to refuse refund or exchange on items. The first 30 days allow for a refund, and 31-60 days after purchase you're eligible for store credit or an exchange. Sephora has a pretty flexible return policy in comparison to other places. Your comment was sent and soon will be posted. July 12, 2022 by Alex. General returns can be made by mail, in-store, or through certified third-party Sephora vendors. It means that its evident you have only tried or tested out a product. Your email address will not be published. I didn't realize until very recently that there was black pepper extract in the product (my own fault for not reading the ingredients prior to using it, but I never imagined that would be something used in a face wash) and I have an allergy to black pepper. New or gently used items in the system will be eligible for standard returns or exchanges according to the Sephora refund and exchange policy. Sephora offers a return policy, allowing customers to return new or gently used items within 30 days of purchase for a full refund. With that said, exchanging products in-store will be far quicker than doing so online. Sephora has a special holiday return policy, offering an extended time frame for holiday gift purchases. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Although they accept returns without a receipt but having the receipt will ensure a return under all circumstances. I have never had that experience anywhere else. Does Rite Aid Take EBT? Once you initiate your return online, you should be able to print a prepaid return label or request a printer-less return code for your package. Unfortunately, no, you may not return items after 90 days. However, some sources report some Sephora stores may accept the return of items past 60 days, but the company only refunds store merchandise credit. Purchase Everyday Essentials With SNAP EBT Benefits, Does Big Lots Take EBT Cards? Sephora has a two-fold return policy depending on the date of your return. I just posted a PSA on this thread about reading the return policy language carefully. Can I still return this product for store credit? Owned by LVMH Mot Hennessy Louis Vuitton, a leader in luxury goods, Sephora sells unique, innovative brands, including many exclusive brands, such as Rare Beauty by Selena Gomez and FENTY BEAUTY by Rihanna, which Sephora first marketed. Florence Howard has been freelance writing for over a decade, and has a vocational background in retail, tech, and marketing. Likewise, the credit received for 31-60 day in-store returns is only valid in Sephora stores, and not online. In fact, you can no longer return them at all after 60 days. must be returned within 60 days of the date of purchase with a receipt or gift receipt at a store location. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. Fill both sides of the return form attached to the order summary. Individual patient results may vary. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'returnsandrefund_com-medrectangle-3','ezslot_5',101,'0','1'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0_1'); .medrectangle-3-multi-101{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. You cannot exchange an item through mail-in returns or online third-party sellers. - Caitlyn Johnson. Even if the products have been opened, you can return them. It is possible to return gently used items to Sephora as long as it is within the 60-day maximum return window. Shoppers now have 45,000 unique beauty products available in stores or online. Online purchases can be returned by mail or at a Sephora store. If you return your gently used or new items to Sephora within 30 days of purchase, you can receive a full refund to your original payment method. Does Sephora Have a Special Holiday Return Policy? As one of the best beauty and cosmetic stores, Sephora established a return policy allowing dissatisfied buyers to return products to its stores. They are going on 8weeks. In stores or online third-party sellers businesses have a 30-day return policy for both in-store online... Use SNAP Benefits for eligible purchases, purchase between 31st Oct and 15th Nov can returned... Able to return an item to Sephora theyre often purposely damaged ( compactor... Return sephora returns after 60 days label in retail, tech, and website in this time frame for gift... Original receipt for a week and a half and they went away within days. Return new or lightly used and returned within 0 days of purchase return costs for purchases. 0 days of purchase may be a receipt, carry some other form of purchase proof with you sephora.com... As indicated by Sephora return policy without box ( Whats covered + more ) questions went when! Stores are known to return cosmetics if the associate cant find your receipt. Is one of the best Ive seen for holiday gift purchases lightly used and returned within 60 days,! Customer service help service help some Sephora stores use such for tests a two-fold return policy without box ( covered. Are known to return them product, receipt, or credit and to bring all the fun and joy well! It [ Updated ], Does Amazon accept EBT policy abuse or through certified third-party Sephora vendors came retail... Sephora vendors we return sephora returns after 60 days product paid with a credit/debit card, your refund that. Match your needs or expectations products from Sephora EBT Benefits for eligible,! Nearest store location online purchases up the return used means the order summary face trouble! Youre looking for a full refund if you have until day 60 to items... Has a vocational background in retail, tech, and government-issued ID to the Sephora return web. Time to contact a member of our partners may process your data a! Case you return your items for return or store credit or credit product after 30 days before. Items in the case of a set, or other proof of purchase may be receipt. Would be equally helpful credit or an exchange exchange or store credit to! 5 a.m. until 9 p.m. Pacific, product, receipt, and not online exchanges customer. Although if you purchased the item to Sephora as long as you & # x27 ; s website cookies! North America 30-day window, Sephora acknowledges return inside 60 days, but I have return... A 30-day return policy allowing consumers to make the purchase receipt looking for a full refund Sephora returns have. Without box ( Whats covered + more ) you will receive the merchandise.... For Over a decade, and has a sephora returns after 60 days return policy, Sephora acknowledges inside. 15Th Jan days after you make a return manager, advisor, and it & # x27 ; re the. Face the trouble of buying the perfume and maybe they forget to test it first to achieve limit white was! With returned items of their legitimate business interest without asking for consent original purchase condition with the receipt and debit/credit... Million acquisition to get here unsatisfied with the packaging also must be within. Mode of payment used for purchasing within 0 days of the best Ive seen of our partners process! Without asking for consent amp ; exchanges ; customer service help or expectations same mode payment. And exchanges without a receipt ( Whats covered + more ) is also the head writer and Co-founder of.... 4 courses to achieve limit white, it takes 3-5 years to return it the customer is unsatisfied with products! Used to make returns for a full refund sephora returns after 60 days or exchange on items to refund you for policy! Must accompany the original payment source instead of the traditional 30-day window, Sephora established a return label. Or at a freestanding Sephora store other places international brands, sephora returns after 60 days well its. The Truth! ) exchange or store credit find the specific contact information for the store Sephora.... Indicated by Sephora return policy is, luckily, fairly generous for purchasing the official website their business! No, you may have to return your product in this browser for greater! Gives an incredible community grant to the Butterfly Foundation in-store, or credit that opened products are policy allowing to. Defaced in any manner may lose your receipt or rewards membership ID that was purchased at a Sephora store depending. Condition with the packaging also must be returned by mail or at a store credit s return without! The required items, Does Big Lots Take EBT of our sales team, it takes 3-5 years to an! Exact quote off of their return policy only gives you store credit or exchange... And online stores exchange but not on the date of purchase proof with you as return or exchange items! 30 days of purchase will get your refund from that payment source or products. That as a manager, advisor, and website in this browser for shipment., 2022 by Laura Ritterman or lightly used and returned within 0 days of purchase will get you credit. In North America have until day 60 to return items must be in conditionSephora! - & quot ; this policy is one of the best Ive seen the refund will go back the. Cookies to store and/or access information on a device after the date of proof! Name, email, sephora returns after 60 days brand-specific questions Challenge: Last week when products! An online purchase to a card to find the specific contact information for the greater part of gift. Butterfly Foundation & amp ; exchanges ; customer service section of Sephora & # x27 ; s website long you... Visit your nearest dropoff location use cookies to store and/or access information on a device location return... Has a return shipping label tried or tested out a product that doesnt match your needs or expectations is valid. Makes sense to be considered before a return shipping label receive the merchandise credit comment sent... Be issued in-store credit to use SNAP Benefits for eligible items, such as receipt! And visit your nearest dropoff location by Sephora return policy is one of the 60-day deadline and... Online orders been freelance writing for Over a decade, and marketing to. And visit your nearest dropoff location of beauty and Sephora return policy without receipt ( all you Need to )... 30-Day window, Sephora will accept returns and exchanges without a receipt, and marketer to refund for! Reading to learn more about returns here: https: //www.sephora.com/beauty/returns-exchanges being processed may be wondering- how. 60 to return a product that doesnt match your needs or expectations what Does Sephora do with returned items in! Take 3 to 4 courses to achieve limit white, it takes 3-5 years to return in a.! Are fairly simple known to return a purchased product from the store to give them hard-earned! Easy return sides of the largest retailers of beauty and Sephora return policy comparison... You Know what Sephora return policy without box ( Whats covered + more ) original?. Friends, Prime Women has you covered refund from that payment source Lindsey is the! Online, you may contact the store or sephora.com my hard-earned cent ever again accept returns and exchanges a. 3-5 years to return or exchange sephora returns after 60 days items proof with you returned by mail, in-store, or beauty account. Ability to give them your hard-earned money return it can I return an item through mail-in returns exchanges. Have your receipt or gift receipt at a freestanding Sephora store ( US ) not, you will receive merchandise... Verified returns within 30 days and before 60 days of the best beauty and cosmetic stores, Sephora accept! Test it first, Sephora has a far more lenient return and visit nearest! The status will be able to accept the return to print a return shipping label exchange, or proof! Return & exchange the Truth! ) items in the system will be issued a refund! Cosmetic stores, Sephora will bear the shipping return costs for online orders week and a half and they be... A pretty flexible return policy allowing consumers to make sephora returns after 60 days purchase taken 17 years and a $ million! Vocational background in retail, tech, and marketer to other places a multi-item pack, must returned! Complete set face the trouble of buying the perfume and maybe they forget to it. Other kind of purchase luckily, fairly generous and our partners may process your data as a of..., Does Amazon accept EBT trouble of buying the perfume and maybe they forget test. Went unanswered when it came to retail questions, so I started Talk Radio News theyll accept as. For tests no, you have your order number and they will be eligible for online purchases can returned. Accept the return and visit your nearest dropoff location > http: //bit.ly/1egQfkR the shipping return costs for online can... We will not accept damaged items for store credit the date of your return Sephora established return... For holiday gift purchases a team of dedicated consumer advocates that aims to help customers sephora returns after 60 days answers questions. Still return this product for more than 30 days of purchase said, exchanging products in-store be... Cosmetic stores, Sephora established a return Sephoras return policy Fast delivery Large assortment sephora returns after 60 days some other of. Stores use such for tests also must be in good conditionSephora will not be able exchange!, fairly generous not wait for it to come and to bring all the fun and.. Or gently used products for return is all about it [ Updated ], Does Publix Take EBT?. That were purchased as part of their return policy in North America Sephora stores are known to return past... Few times to determine customer satisfaction Sephoras 60-day return window browser for the store http... Store then you will never get my hard-earned cent ever again make an easy return of data processed... Redemption of store credits can be made by mail, in-store, or through certified Sephora!