This way, you can relax and enjoy your vacation without worrying about what youre eating. SANDALSOnline Payment This Online Payment form can only be used for bookings made online on Sandals website, bookings made through a travel agent, or bookings which were made by calling Unique Vacations Inc. The Community list is available for inspection at https://ec.europa.eu/transport/sites/default/files/air-safety-list_en.pdf This list also forms the basis of the UKs Air Safety List. The fact a delay may entitle you to cancel your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight. All costs incurred in obtaining such documentation must be paid by you. Although we make reasonable efforts to update this information, we make no representations, warranties or guarantees, whether express or implied, that this information (and the wider content on our site) is accurate, complete or up to date. Should you need to mail something to the company, the general business mailing address for Sandals Resorts is 4950 SW 72nd Ave Fl 2, Miami, FL 33155-5533. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. You can also call Sandals customer service hotline at 1-888-SANDALS and speak with someone immediately. THE BALCONIES OF SOME OF THE ROOMS AT SANDALS LASOURCE GRENADA AND SANDALS ROYAL BARBADOS ARE EQUIPPED WITH A CANTILEVERED PRIVATE PLUNGE POOL WITH INFINITY EDGE ("BALCONY INFINITY POOL"). We cannot accept any booking that is conditional upon special requests or seat allocation requests being met. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate, or a suitable alternative. For instance, if you paid by card, refunds will be credited to this same card. a failure to pay the balance of the holiday price on time), you can either have a full refund or accept a replacement holiday from us of: Should you choose option (a) or (b) above, the terms and conditions applicable to your holiday will not change and these Terms will apply to your new booking (including the terms applicable to the payment of the balance of the holiday price). Earn Exclusive Member Recognition Gifts when attending our Guest Appreciation Events. Your dedicated Sandals vacation planner can handle everything and usually resolve issues quickly. If you decide to reject the price increase and terminate your holiday with a full refund, you may also be entitled to compensation in accordance with section 11 below. Re: Cancellation policy for Beaches? All cancellations of, or changes to airfares are subject to applicable airline carrier restrictions. You should be aware that these costs could increase the closer to the departure date that changes are made, and so you should contact us as soon as possible. This agreement and our services shall be exclusively governed by and construed in accordance with the laws of England and Wales. The resort only allows you to cancel your booking through the phone. if you really want to reach someone with Sandals to rectify the situation, I suggest contacting/calling Sandals within the hours that the refund department is open. Select Modify again to update the time, date, or party size of the reservation. The best way to contact Sandals is to call them directly. How To Plan a School Trip to Disney World. You are advised to check this information before you decide on where to holiday and before you go by accessing the latest Travel Advice on https://www.gov.uk/foreign-travel-advice. Click the "Cancel Reservation" link in the bottom of your confirmation email to automatically cancel your reservation. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Received 14 days or less prior to travel; subject to full penalty. All details are correct at time of going to press and are liable to change at any time. Did you cancel within 30 days of your scheduled travel? You acknowledge that all of these terms and conditions form part of your agreement with us. First and foremost, a travel agent can provide expert advice on everything from the best time to go to the best Sandals resorts for your needs. Unavoidable and Extraordinary Circumstances. Whether youre looking for the best Sandals resort for honeymoons, an exciting destination with lots of activities, a secluded beach getaway, or the best Sandals resorts in Jamaica, a Sandals vacation planner will make your dream trip a reality! And those who cancel less than four days . In addition, you can reach Beaches customer service by sending a letter to PO Box SS-19020, Nassau, Bahamas. Please note flight options are non-refundable but may be amended in certain circumstances, subject to payment of the amendment fees and other associated costs listed in these terms and conditions. Retrieve your Room Only reservation. Cancel For Covered Reason: 100% refund on your flights and on unused portion of your resort stay. As long as you're 45 days in advance of the trip, you shouldn't have any problem getting the $400 back. Please note, we cannot accept any liability for any damage, loss, expense or other sum(s) of any description: (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. Cancellation charges depend on when Unique Travel receives notice of the cancellation. We strongly recommend that passengers who are not covered by EC Regulation 261/2004 should ensure that their travel insurance provides adequate cover and does not exclude expenses incurred as a consequence of flight cancellation and lengthy delays, including any living costs which may arise due to force majeure situations (see section 11 of the Booking Conditions), particularly those caused by extreme weather conditions. If, after your booking confirmation has been issued, you wish to change your holiday in any way, for example your chosen departure date or accommodation, the request must be made in writing by the lead passenger. One of our representatives will be glad to assist you. If the alternative holiday is of a lower quality or cost, you may be entitled to a price reduction. All prices listed in this site are in U.S. In most hotels, the minimum check-in age is 18 years and above. We are not always in a position at the time of booking to confirm the flight timings which will be used in connection with your flight. TERMS & CONDITIONSLast Updated: December 1, 2022 IMPORTANT: THESE TERMS AND CONDITIONS (THESE "TERMS") APPLY IN RELATION FOR HOTEL ACCOMMODATIONS, AMENITIES, TRANSPORTATION, AND OTHER PRODUCTS OR SERVICES PROVIDED FOR YOU AND ANYONE TRAVELING WITH OR THROUGH YOU INCLUDING WITHOUT LIMITATION ALL MINOR CHILDREN, FORMING PART OF THE GUEST'S (GUESTS') PARTY (COLLECTIVELY AND INDIVIDUALLY "GUEST(S)"). Change or cancel your flight with no change fee when you book a flight on Southwest Airlines. 17 resorts on the Caribbean's best beaches. Charges will be added to the new booking confirmation. Should this happen we will not be liable for any refund, compensation or any other costs you may have to pay. As the scheduled departure may be brought forward for operational reasons you must re-check your departure time by reconfirming your flight using the manage my booking facility available with the relevant airline, 24 hours before departure. If the changes are possible, you will be asked to pay an amendment fee, in accordance with the table set out below. Can You Cancel Sandals Reservation and Get a Full Refund? This applies to children and babies. Where applicable, you must pursue the airline for the compensation or other payment due to you. 1. We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to carry all required documentation. The minimum check-in age is 18 years and above. You use the certificate to book a future trip at the resort, but it comes with multiple conditions. Details are available from your GP surgery and from the National Travel Health Network and Centre www.nathnac.org. Please select a range of dates for your holiday. We cannot be held responsible for the weather, but will lend appropriate assistance if required. Find countless items you can mix and match to create your very own vision. groups direct line 1-800-327-1991 (EXT 6172). CANCEL CONFIRM Check In-Store Availability Check In-Store<br>Availability. Select the VM product that you want to purchase and type a quantity. Specific instructions relating to departure and travel arrangements will be sent with your air or other travel tickets approximately 2 weeks before departure. Please note most rooms DO NOT provide three single beds. This limitation shall not apply to persons with reduced mobility and any person accompanying them, pregnant women and unaccompanied minors, as well as persons in need of specific medical assistance, provided that we had been notified of their particular needs at least 48 hours before the start of the holiday. You must pay any balance due at least 71 days prior to the date of your departure. Find the best available price for the room you want at the Sandals of your choice. Residents of the US and its territories only. Visit Sandals website for cancelation info. notifying us at any time from the time of booking until 48 hours prior to the flights departure by calling our contact centre if any person travelling on the booking requires additional assistance or if additional assistance previously requested is no longer required. We will not be liable for any delay unless it has a significant effect on your holiday arrangements. It will ask you to provide your contact information, who you wish to direct your question or comment to, a description of the problem itself, and the method by which youd like a response a call or an email. The US have a compulsory online registration under the Electronic System for Travel Authorisation scheme, known as ESTA, which contains the same information as the I-94W form previously handed out on board aircraft which a passenger was required to complete and present to US immigration. Thanks winni, I think that's what I was thinking of! For more information about financial protection and the ATOL Certificate, go to: www.atol.org.uk/ATOLCertificate. Stay connected with the latest offers and promotions on property, browse resort experiences and island excursions, make balance payments, and access your Sandals Select account on the newly upgraded resort app. Full details will be provided locally. When changing your holiday details, the price of your new travel arrangements will be based on the price that applies on the day you make the change. We will not be liable to pay any compensation if you or someone named in your booking is injured, falls ill or dies while taking part in an activity which is not part of the holiday booked with us, or you need to incur unpredictable extra expenses for which we are not liable because the event is an Unavoidable and extraordinary circumstance, but we will, where appropriate and subject to our discretion, try to help if we can. We strongly recommend that you contact the airline direct, however, such requests cannot be guaranteed. To confirm the booking, as a lead booking name, you accept and will ensure that: By accepting the Terms, and pursuant to UK legislation, including European legislation applicable in the UK on data protection and particular legal aspects of electronic commerce, you consent and authorise us to request from any contracted service providers and process any personal information relating to you or your group. Was there a communication problem between Schroeder and Unique Travel Corp., the company representing Sandals? This will give us the opportunity to resolve the Failure whilst you are on your holiday. Residents of the US and its territories only. All accommodation is based on the category stated which may be located in any part of the hotel. If you are refused carriage in these circumstances your holiday contract will terminate immediately. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You can obtain more information about the processing of your personal data in our Privacy Policy: https://www.sandals.co.uk/privacy-policy/. In order to assist you, we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist for you to complete and return to us. Flight timings are outside our control. B. Should the Guest decide to cancel Guest's trip/vacation based upon an unwillingness to sign and assent to the specific waiver provisions, cancellation charges are applicable. For holidays in the EU/EEA you should obtain a UK GHIC or a UK EHIC (UK Global Health Insurance Card and UK European Health Insurance Card respectively) prior to departure from https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic/ A UK GHIC or UK EHIC is not a substitute for travel insurance. RESERVATION REQUEST AT KARL LAGERFELD Available This item may be available for purchase in . Please check with us if you are unsure at the time of booking. 4.4 No refunds or adjustments will be made from any portion of your vacation or attendant services not utilized. We shall have the full benefit of any limitation of compensation which is contained in these conventions and any other international conventions which govern the travel arrangements which make up the holiday booking. (c) reject the price increase, terminate your holiday and take an alternative one if we decide to offer this. All bookings for Awa Seaside Butler Bungalow with Private Pool at Sandals Royal Curacao will require a 875 (1,000) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. As the scheduled departure may be brought forward for operational reasons you must re-check your departure time by contacting the airline directly, 24 hours before departure. This is the version of our website addressed to speakers of English in the United States. Nothing contained herein shall be deemed or construed to create any financial or other liability or responsibility on Sandals for or on behalf of, or in relation to, any of the various Travel Agents or Agencies listed in this website. How to Cancel Sandals & Beaches Resorts Subscription on Android Device: Open your Google Play Store app. If the price is higher, we will contact you for instructions or reject your booking (at our sole discretion) and notify you of this so that you can decide what you would like to do. 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