Are you ready to embark on your journey to sea the world, one port at a time? Click here for complete details on plans and full terms and conditions. Basic Wi-Fi is for those needing some basic email and messaging services for a more value-added cost. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. Learn about our health protocols. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? To set up EZPay, please contact your travel advisor or Holland America Line at. Internet and Wi-Fi: P&O Cruises has a 24-hour internet cafe and shipwide wireless internet. Please be assured this is for your safety. Important: Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. If you venture farther north you will find the climate to be drier. Seat assignments are not guaranteed and are subject to change at the discretion of the airline without notice due to schedule changes, equipment changes or other unforeseen circumstances. Visa processing can vary by destination and submission location. The emergency diesel generator is tested regularly and ensures that critical safety systems and lighting can be maintained in the event of a power loss. If you have booked your hotel accommodations through Holland America Line, transfers are included between the airport, hotel, and ship. Alcoholic drinks are included put to and including a cost of $11 per drink - max of 15 per day. If we do not have your information by this deadline, you will be unable to sail. Any amount in excess of this allowance will be not be allowed onboard. Our ships are subdivided into multiple watertight compartments separated by watertight doors that can all be closed from the ships bridge as well as at the door itself. (Rendering courtesy of Holland America Line) Pricing is not yet available at the time of this posting. A If you are using an Apple Safari browser, you may need to upgrade to a newer version of Safari or install a Firefox browser. All onboard Internet usage is subject to Holland America Line standard policies, which may limit browsing of some sites due to network security and bandwidth usage. The additional charge for the three devices was $10/day. Click the Develop button and choose Empty Caches to clear Safaris cache. $18 a minute for ship to shore phone calls For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. Fully Accessible
Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Keep it with you at all times and remember to leave all medication in its original container. as well as if you need to use a VPN to access your email. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Holland America Line has a comprehensive plan in place which has generally proved effective in limiting the spread of the illness. Free stateroom upgrades. We also recommend that you carry the immunization records with you in case they are required at any port of call. Suites SA7085, B8103 and staterooms K11049, VB11040, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. The Wireless Maritime Service system is available for use when the ship is in international waters. To clear cookies using a Mac, click Safari on the Apple menu bar along the top of your screen and select Preferences. Please contact the Front Office for cost and other information if you wish to take advantage of this service. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Cruise contracts are nontransferable. Fully Accessible Single Side Approachrooms are also designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. "If we're going to add something to the package, it . The above list is not exhaustive. Well even take care of any flight changes if needed to join the voyage at the next available port of call.
Holland America Line reserves the right not to honor any published prices that it determines were erroneous due to printing, electronic or clerical error. Should you have further questions please contact our Guest Accessibility Department via email [email protected]. The airline may generate a Future Air Credit (FAC) memo in an amount the airline determines. Are you saying HIA gives each person their own access from their device, but the occupants can only get on one at a time? NLV is not an upper respiratory virus such as influenza. Your luggage will arrive in your stateroom later in the afternoon, via your cabin steward. There is more time to review your itinerary for accuracy. SY5002 & SY5001 are set up with queen bed only to meet compliance spacing. For safety reasons hoverboards, drones, or similar devices/toysare not allowedon board our ship. Our staterooms and suites come in an array of sizes and configurations to fit your family. Best Cruise Vlogs to Binge Watch 2023 Edition! Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. This page contains affiliate links for which we may receive financial compensation when a purchase has been made through one of our affiliate partners. The Premium plan promises the fastest possible connection, at speeds up to 3 times faster than the Value Plan, and supportsSkype video calling. It can be used only on one device at at time. Scooters left in hallways and elevator lobbies could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no way of getting by a scooter left in a hallway. Surf (most popular): $24.99. Confiscated prohibited items are to be returned to Guest(s) ONLY on the actual day of disembarkation/end of voyage and ONLY after guest has scanned off at the gangway. The Unlimited internet package provides unlimited access to the web on one device for the duration of your cruise but can only be purchased onboard. View the complete list ofprohibited items. There are several price plans available, allowing choices depending on needs and usage. Bed can be converted upon request to 2 twins if full compliance is not needed. If you will require regular use of a wheelchair, we recommend that you bring your own wheelchair with you. These inspections ensure compliance with both IMO requirements as well, in the case of the United States, with a detailed set of special requirements under U.S. law that apply to ships calling in U.S. ports. Carnival Cruise Lines will be installing StarLink Satellite internet on their ships in 2023. Your reduced deposit will be subject to cancellation penalties if the booking is within the published penalty period. Please fill out the form and return it to the Front Office as soon as possible. Taken from the HAL website. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. Internet and Wi-Fi: Xcelerate, Celebrity Cruises' high-speed internet, allows for faster web browsing, less time spent waiting for pages to load and video-streaming capabilities with easier access to Netflix, YouTube, FaceTime and Skype. Nearly all of Holland America Lines worldwide itineraries are eligible for EZpay, as long as they are not within the final payment deadline. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Air/Sea representatives are available 24 hours a day, 7 days a week and 365 days a year. Prior to boarding, you will pass through a security checkpoint. Stateroom kits that include a visual and tactile alert for someone knocking at the door, the phone ringing, or an alarm. You should be able to use these packages to access the cruise ship internet for basic tasks like checking email and posting on social media. Ambulatory Accessible
In your stateroom you will find laundry bags and price lists conveniently located in your closet. @ciabelle when onboard, there is a messaging facility on the Navigator app that is free to use. Any changes will result in the cancellation of the entire air booking. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Each package comes with a daily volume of data for a superior experience. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Ambulatory Accessible
Again, these prices vary based on ship, sailing and number of devices you wish to connect. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to airport transfers, shore excursions, and tour/hotel packages. Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. For detailed information on accessibility of shore excursions, we strongly recommend contacting our shore excursions reservations department well in advance of embarkation at 1-888-425-9376 (or locally at 206-626-7320). If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Each Holland America Line vessel offers wireless access throughout the ship. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ship's scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to advise you of arrangements to minimize disruptions in your vacation plans. From time to time, guests encounter transportation delays in getting to their cruise ship. Roaming charges apply. Q I have not received the e-mail notification for my Express Docs. Work and the internet at large can live without me for a couple weeks. LauraS We explain everything you need to know about cruise ship internet and WiFi, as well as the costs and plans available for each cruise line. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. Please talk to your traveladvisor about this requirement. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. We also offer shipboard credit, which allows guests to choose their own gifts once onboard. You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. Get up to 30% off Have It All cruise fares, free balcony upgrades and kids' fares, Wi-Fi, our Signature Beverage Package, Shore Excursions, and Specialty Dining plus up to $400 Onboard Credit and more. Just in time for wave season, Holland America Line is offering unprecedented deals for all types of travelers through . Virgin Voyages includes Basic Wi-Fi in all their cruises and not only is accessible throughout the ship, but its also accessible at the Beach Club in Bimini in the Bahamas! May 05, 2021 7 min read. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Please note: No refund or allowance can be made to any guest who might, for any reason (including medical), cancel, deviate from, or otherwise not utilize all of the services scheduled to be provided by any excursion. Mobile phones and tablets may be used while at sea. Any fees related to seat assignments are collected by the airline directly. Carnival is pretty transparent in the three levels of Wi-Fi offered: Social Plan $6.80/person per day (can save 15% if purchased online pre-cruise) allows access to social sites/apps, and airline websites, presumably to allow the user to check in for their flight while aboard, but may not allow access to other websites/apps, Value Plan 10.20/person per day (can save 15% if purchased online pre-cruise) allows surfing on websites and access to email, but does not allow for streaming (i.e. The tours are graded according to their relative level of activity. Additional information concerning Customs matters will be provided during your cruise. Mobile Phones and tablets: Laptop rental is not available, however, each ship has an internet cafe with computers which can be used to connect to the internet. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. Guests may, if they prefer, use another visa service or complete the process on their own. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. COVID-19 Protection Program: This new element of the Worry-Free Promise is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. It includes any alcoholic drinks priced at US$11 or less. Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant. The luggage tags are clearly marked with your ship name. Local Sales Taxes Applied where required. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. The Signature and Elite packages have a daily limit of 15 alcoholic beverages, whichincludes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. In addition to our Designated Person inspections, we maintain an Audit Services Department that conducts its own audits and reviews of our ships. internet package. Ambulatory Accessible
We recommend booking your flight arrangements through Holland America Line's Flight Ease. Restricted Fares: Full payment for air reservation is required at the time of air booking. And premium which lets you do all the things already listed and stream. Q: Is the dress code the same on Grand Voyages? By combining Holland Americas Luggage Direct onboard airline check-in and Bags VIP luggage delivery services, you can check your luggage on the final day of your cruise and not have to deal with it again until it is delivered to your door! Dial 1-800-993-5483 (US). To obtain a license, they must have graduated from an accredited maritime college. In areas where chlorinated tap water is not available or where hygiene and sanitation are poor, travelers should be advised that only the following may be safe to drink: Norwalk-Like Virus (NLV) can be identified by symptoms of nausea, vomiting, diarrhea and sometimes fever. It is recommended that persons who have been charged in the past or who have past convictions obtain the necessary documents before attempting to enter Canada. Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". You can also look for local restaurants or facilities with free WiFi hotspots in your ports of call. Seattle, WA 98119. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea. CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. Please note, lift equipped transportation within the United States may be arranged without additional costs. Final payment is generally due no later than 90 days prior to departure although some cruises have different final payment date requirements. All of our crew are appraised by a senior officer at the end of each sailing assignment. There is no charge to have Express Docs reissued. Q: Are a jacket and tie required for men? Due to customer and security concerns, we have a "no visitor" policy on board our ships, and regret any inconvenience this may cause. Shop The Travel Well program encompasses all onboard health and safety protocols, including COVID-19 Guest Protocols and the additional measures Holland America Line is taking to enhance public health. They are required to check and re-check. Staterooms I-8033, VB6002, VB6001, J1074, K1012, K1011 are fully accessible. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. Please note that in your absence, you will need to provide for the care and supervision of your service animal. HAL offers satellite internet through the ships Wi-Fi or at workstations in the Explorations Cafe. Can you do wi fi calling on regular package? CPP Platinum is not available to residents of New York State, Quebec or Puerto Rico. Access all the sites and apps* in the other two cruise WiFi plans, plus make audio and video calls. Additionally, standard stateroom doors and hallways may be too narrow for a wheelchair or scooter to maneuver into and out of the stateroom. The plan can be activated on any device but only one device can be actively connected at a time. The Elite package has a daily limit of 15 alcoholic beverages with a menu price of $15 or less. Having such documentation on hand, even if not required, may facilitate entry or departure. Suites SA7058 and SY5001 have wheelchair access on the left side when facing the bed. Airlines, limousines and other transfer vehicles have luggage allowance policies which may limit the amount and/or weight of luggage you may take with you and/or impose excess luggage charges. New inclusive package is an exceptional value with 50% savings off four popular extras. You can review your personalized information, print only what you want and have convenient access to everything you need for your cruise in one place. Fees: The Social plan starts at $36 for a three-night cruise, and does not include access to other websites or apps. This covers most premium beers, spirits and cocktails, as well as a good selection of wines by the glass. Benefits includes customized flight choices, competitively priced fares, and late arrival protection should you experience flight delays on the day you are en route to or from your cruise, along with the support of our team along the way. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. You will also be able to request tours on the ship at the Shore Excursion Office. This also means that weather can affect connectivity. Shirts/cover-ups and footwear are always required indoors. To learn more about applying for these documents we strongly recommend you visit the following website for details:Read more about applying for these documents. After you select the pages you would like to print, click on the OK button to complete printing. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Holland America Line Holland America Line Connect is the brands version of satellite internet at sea. With the introduction of content-based plans guests no longer have to worry about running out of minutes or megabytes they can use their device to access included sites all day. Please check with the Shore Excursion staff on board for the most accurate and up-to-date information. This comes to $51.69 per day and a total of $723.70 for 2 people on a 7 day cruise. Please see your server or bartender for a full list of items included in each package. Tickets are nonrefundable. Holland America Line provides guests with the following link toCIBTvisas as a service to assist with any visa requirements and/or the collection of necessary documents:https://cibtvisas.com/hollandamericaline. A separate email is sent for each booked guest. All guests are required to disembark the ship at this time. Further, cruisers will save 15% off onboard prices when purchasing online. Menu items from the daily menu are also available in half portions upon request. Furthermore, you are strongly urged to seek advice from your primary care physician, the Department of Public Health, the World Health Organization (WHO) or the Centers for Disease Control (CDC) to identify any specific vaccination or health precautions required for each port of call on your itinerary. The choice is always yours. Our websites follow the official guidance of the World Wide Web Consortiums Web Content Accessibility Guidelines (WCAG). And, the majority of cruise lines still don't offer speeds that can support streaming/video chat services, such as Netflix or Skype. 2 - is that good enough to upload one picture on a blog or another forum? Update: Celebrity Cruises announced that beginning November 17, 2020, basic Surf internet will be included in the standard cruise fare. Most cruise lines offer internet packages at per day prices that allow for unlimited use over the duration of your cruise. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. Internet and Wi-Fi: Although there are no onboard internet cafes, internet is available 24 hours on all Carnival ships. Azmara offers packages that start at $0.33/a minute with one-hour passes to one-day or full cruise packages. Any associated costs related to or caused by an airline schedule change is the responsibility of the guest. Our people understand to never assume that everything is being done as it should be. Restricted Fares: Full payment for air reservation is required at the time of air booking. Consequently, you assume the entire risk of utilizing these third-party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Fully Accessible Single Side Approach
As a company, we are incredibly disappointed with the Departments new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. For CIBTvisas contact information visit Visa Service Provider. ), Happy to hear that messaging is including in the app. Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new Have It All premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. If tour details are not yet finalized, please check again closer to your departure date. Additionally, their packages range from 250 MB to 3 GB. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. In-Room Dining, beverages purchased on Half Moon Cay and any self-service draft beer. Holland America Line has also introduced discounted pricing for its existing Signature Beverage Package, where guests save five dollars when they purchase the package online for $44.95 per person, per day, before their cruise; the same package when purchased aboard ship is priced at $49.95 per person, per day. For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. You can do everything or absolutely nothing. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. A The email notification cannot be re-sent; however, reminder notices are scheduled to be sent at approximately 30 days and 14 days prior to departure for those guests who have not yet completed their Online Check-in. These days, staying in touch with friends and family stuck on land -- and even fellow passengers at sea -- is easier than ever. Mobile Phones: All ships in the Holland America fleet are mobile phone friendly, and thanks to an agreement with Wireless Maritime Service, passengers can make and receive calls, send and receive text messages, and access emails and surf the web with their phones. NOTE: CPP Standard is available to all guests, regardless of residency. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. Choose from two Internet packages based on browsing habits then use apps or sites in your Wi-Fi plan without worrying about minutes or megabytes. that includes specialty coffees with liquor in them. Select from Flexible or Restricted fares*. (Surf your favorite sites including e-mail, news, sports and more. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001
Norwegian also has an option where you can purchase 250 minutes of internet for use any time during your cruise for the price of $105.00 if purchased in advance of your cruise.