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16h26. Your Hub will be called something like BT-XXYYXX. WPA-Auto - if you're having problems connecting older devices. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? It may be your browser causing the issue do check in its settings or in your Antivirus program. 15h14. This last screen permits me to then continue and arrive at the hub home page. Set the security level for your Hub's wireless connection -. >, How do I turn wireless on and off on the BT Hub? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. This site uses Akismet to reduce spam. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? on Got a BT Business Smart Hub 1? If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Your Hub will be called something like BTHub6-ABCD. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Looking for tips on how to squeeze the best performance from it? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? BT Devices Can not access hub manager - 192.168.1.254 (or any. Switch off the router and switch it back on again. Copyright 2022. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Choose BT Access Control from the options. Note: you'll need a Dynamic DNS service provider to use this feature. Where can I view the status of my Smart Hub? (Make sure youre connected to your home network.). View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Press the Power button on the back of the Hub to turn it on. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Go to the Smart Hub 1 guide. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Here's how to set up a Hub 3. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Youll be asked to enter the new password twice, to make sure its correct. A master socket is the main socket for the phone line in your home. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Your hub is only accesible on your home LAN hence it is http and not https. The light on the front will change colours while your Hub sets itself up. Depending on your socket type, you might need to use a filter. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. This means when you search for your Hub in the list of wireless names on your device you'll only see one. How do I set up port forwarding on my BT Hub? It's not an extension socket. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. If all else fails, give BTs Helpdesk a call on 0800 800 150. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. The light on the left of the Hub will flash blue. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. None - anyone can connect to your wireless network without entering a password. (Make sure you're connected to your home network.) How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. You can edit names and devices anytime you want. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Your Smart Hub automatically scans for the best wireless channel. Are you having problems with BT Hub Manager? on Then click on Advanced Settings. Unplug the battery pack from the power supply. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. how do I find out what download speed I should be getting? >, How can I set up or change the admin password on my BT Hub? The password should now be changed to something of your choice. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. A master socket is the main socket for the phone line in your home. Once youre logged in youll see a button for Advanced Settings. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Go back to: Here are some answers to help you He was once Deputy Editor of Mail Online and remains in therapy to this day. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? This table shows the main differences between them. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Your Hub is ready when the light turns steady blue. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Press the Rescan button to make it scan again. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. on Full Fibre customers wont use microfilters. Give it a couple of minutes. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). IP address How can I turn it on and off? 16-08-2022 In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. Only change it if you're having connection problems with your device. Follow the instructions that automatically appear on the screen to change your password. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . To set up port forwarding, click a dropdown for your model of Hub. The BT Mini Hub doesn't support application sharing or port forwarding. It's on or it's off. Wait 5 minutes, then start reconnecting the cables. With Band Steering on, the Hub steers your devices to the best wireless band for them. on Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. This table shows the main differences between them. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Wireless mode The video below shows you how to set up your BT Smart Hub. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. It's also easy to see the Hub Manager across all devices. To get the latest on your appointment, go to www.bt.com/ordertracking>. The video below shows you how to set up your BT Smart Hub. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. >. Click here for more about setting up Full Fibre yourself >. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar They're on the back of your Hub. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? Web admin interface of the BT Smart Hub 2 router. >, What is the Wireless mode feature on my BT Smart Hub? In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. This means when you search for your Hub in the list of wireless names on your device you'll only see one. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. This will open the Hub Manager, Enter the admin password. Have you tried Chrome or another browser. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Then prompt your device to connect to the Hub. You'll then be able to change these settings: Separate Bands. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. How do I restrict the wireless devices that can connect to my Hub? You can configure your Hub to use Dynamic DNS. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. The default mode here is Mode 1. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? Network Name If it's not listed you'll need to create a new port forwarding rule. If this happens get in touch with us. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Struggling with your BT router login details? From the Hub Manager, click on Advanced Settings, then Wireless. >, How do I turn wireless on and off on the BT Hub? Enter your email address to subscribe to this blog and receive notifications of new posts by email. WPA2 - the default setting (we strongly recommend you use this). >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? How do you access the BT Smart Hub Manager? WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. WPS Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. If you're still having trouble try our community forum. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Instead the Home Hub 5 connects to the Openreach modem (or ONT). On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Also, what to do if you've forgotten it. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If this happens get in touch with us. Whats next? icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. Alternatively choose your Hub from the dropdown to find out how to connect. There are a few things to try here. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub By default, your Smart Hub will have this switched off. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Youll find it on the back of your Hub. 16h12. Click on the title and picture of your Hub to see links to all our help. Then fill in the details for your Dynamic DNS service. 16-08-2022 Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. This takes a few minutes. From the Hub Manager, click on Advanced Settings, then Wireless. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. If you've turned Separate Bands on, you'll be able to select the channel for each band. >, How do I set up port forwarding on my BT Hub? Next, select the first device that you want to control and choose the days and times for which you want to set limits. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. It's also easy to see the Hub Manager across all devices. Every device that uses the internet sends its packets of data through specific ports. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. How can I set up or change the admin password on my BT Hub? So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. How do I create a Port Forwarding rule on my Smart Hub? If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Slide the two parts of the Hub's power plug together until they click into place. If there is already some text in the address bar. If this happens get in touch with us. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Note: it is My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. You can re-use your filter and Ethernet cables so please keep them. Select Save to store your changes. Wireless Well help you ease the pain and get you to a solution - fast! Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. The master socket is the main socket for the phone line in your home. >, Where do I find the default admin password for my BT Hub? A steady blue light on the front of the Hub means everything's OK. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. 16-08-2022 When searching for your Hub on your device, you'll have to select which band to connect to. Here's how to set up a Hub 4 or Hub 5. If you dont have a battery unit, unplug the modem. If you do have a problem with the Wi-Fi, this may reveal what it is. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. So my problem is nearly solved. >, What is the Smart Wireless feature in my BT Hub? Unsurprisingly, we've called this gizmo Smart Scan. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn BT hubs are the centrepiece of BT home broadband. Sorry not much help really. If you have it, unplug all your old broadband kit, including your old power plug. It's also easy to see the Hub Manager across all devices. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Youll also need to add a password hint. How can I turn it on and off? Distinguished Sage, never noticed http vs https. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. How do you turn off wifi? >, How do I see which of my BT Hub's wireless bands my device is connected to? 3. Press 'Enter'. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Click Advanced Settings Click Wireless Enter the admin password. >, What is the Smart Wireless feature in my BT Hub? If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. You can turn it on or off. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. If youve lost that card, it should also be on a sticker on the base of the router. >, Where do I find the default admin password for my BT Hub? How can I set up or change the admin password on my BT Hub? You'll find it on the back of the Hub if you haven't updated it. >, BT Home Hub 5 - Information and troubleshooting guide. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. And some questions nobody really wanted the answers to. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. They'll give you all the details you need. >, How do I turn off BT Access Control for a device? and many others. If you want to make any changes to the hub settings, you'll need the admin password. For security reasons you might want to change the admin password for your smart hub manager every now and again. Try connecting your device to the router with an ethernet cable instead of using wireless. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device >. Then follow these simple instructions: You will be asked to enter a password. >. Check that youre using a device that is connected to your BT broadband network.