Where do we park?
Kaua’i – In the front gravel area of our office which is 1 mile from the airport. Please park perpendicular to the road. You can also parallel park across the street on Akahi Street.
Hilo – You will park right at your check-in area. It’s located in the Hilo International Airport Commuter Terminal. This is a small building just past the brown UPS building right before the Main Terminal. Our parking* is directly in front of our office in the paved Commuter Terminal Parking lot.
*NOTE: ALL parking areas are regulated by the Hilo Airport. We recommend $2.00 (coins or dollar bills) for payment to park in the Commuter Terminal parking lot. Please do not park in the Cellular Parking Lot (the gravel lot next door to the Commuter Terminal). A vehicle left unattended in the Cellular Parking Lot may be fined and/or towed away by the Airport towing contractor.
Do you have pick-ups? What’s the charge?
We have a limited complimentary pick-up/drop off service within 5 miles of our main office in Lihue or Hilo. We do not do pick-ups from Kona side of the Big Island.
I’m staying on a cruise ship, do you have complimentary pick-ups? If so, where do you pick us up?
Kaua’i – Yes, we do. Select ‘Nawiliwili Harbor’ as your pick-up selection from the drop-down menu. You will see this drop-down menu during your booking process. Let us know what cruise ship you are staying on in the Accommodations area. We will pick you up at the shuttle station area. Can’t miss our vans with our unique color scheme.
Hilo – At the Port of Hilo Free Shuttle area. This is located in the BIG parking lot in front of the port building. Look for a white Nissan van with Safari Helicopters on the side. Hilo is still a sleepy town.